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City Volkswagen of Chicago
Chicago, IL
4,069 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,069 reviews
August 04, 2020
Great service. Quick and efficient. Was able to work me out the best deal compared to other dealers that I went and saw. It was such a great seamless experience out the best deal compared to other dealers that I went and saw. It was such a great seamless experience More
by Colleenbell7150
August 04, 2020
Ray was a blast and a pleasure to work with. If you plan to buy a VW I would definitely buy from him again. Great person and thanks for your help Ray! to buy a VW I would definitely buy from him again. Great person and thanks for your help Ray! More
by Khar14
Employees Worked With
August 04, 2020
Alex and Erick were knowledgeable, honest, convincing and more than anything pleasure to work with and real gentlemen. I would recommend my friend to do business with them. more than anything pleasure to work with and real gentlemen. I would recommend my friend to do business with them. More
by Sam W.
Employees Worked With
Erick Schneuker , Alex Paszkowski
August 02, 2020
Great deal on our 2014 Volkswagen Passat. Nice people to work with. Responsive to our questions and friendly. Would recommend to family and friends. Thank you. work with. Responsive to our questions and friendly. Would recommend to family and friends. Thank you. More
by missynal
Employees Worked With
Malcolm Gamble
August 01, 2020
JP Scala was absolutely helpful in our son’s first car purchase. He was attentive and helped walk our son through the whole process.Answered all questions and listened to our son’s concerns and needs. Thi purchase. He was attentive and helped walk our son through the whole process.Answered all questions and listened to our son’s concerns and needs. This was a great experience all around!! Will be recommending. E. Doyle More
by ednadoyle
Employees Worked With
JP Scala
July 31, 2020
Five star service from John Gordon and staff. Best car buying experience I’ve ever had. Fast, friendly and fair. Very happy with my purchase. buying experience I’ve ever had. Fast, friendly and fair. Very happy with my purchase. More
by aramon
Employees Worked With
John Gordon, Mark Benne
July 31, 2020
Nordstom Level Customer Experience JP was referred from a friend. He has created a sustainable repeatable process for a seamless sales process.. He beat his competitors price, trade JP was referred from a friend. He has created a sustainable repeatable process for a seamless sales process.. He beat his competitors price, traded another dealer for the car, and had us out of the dealer in 30 minutes. I would not buy another car from anyone else. More
by Ben
Employees Worked With
John Paul "JP" Scala
July 31, 2020
Worked with Luis to look at an atlas. He held great conversation, answered a lot of my questions and delivered excellet customer service. He was kind and professional and I highly recommend dealing wit conversation, answered a lot of my questions and delivered excellet customer service. He was kind and professional and I highly recommend dealing with him and his no hassel approach. More
by Osantiagojr
Employees Worked With
Luis Gonzalez
July 28, 2020
Enrique was extremely helpful, patient, and honest when showing me, and eventually selling me a vehicle. He got me the best deal he possibly could, and I was very satisfied when I left the dealership. showing me, and eventually selling me a vehicle. He got me the best deal he possibly could, and I was very satisfied when I left the dealership. More
by crrmar402
Employees Worked With
Enrique Garibay
