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City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,803 reviews
December 06, 2019
My main salesperson I dealt with was Eddie Martinez who was incredibly helpful in telling me the features of the vehicle and letting me test drive it properly. Mark and Dan helped me out tremendously with was incredibly helpful in telling me the features of the vehicle and letting me test drive it properly. Mark and Dan helped me out tremendously with the finances portion, getting me the best possible rate. I appreciate the help and I love my new car. More
by Chris
Employees Worked With
Eddie Martinez, Mark Benne, Dan Brasil
December 05, 2019
Easy, thorough, polite Malcolm is great - courteous, informative and a pleasure to have around. Every step was clear and easy. Thank you for the relief from a never-ending Malcolm is great - courteous, informative and a pleasure to have around. Every step was clear and easy. Thank you for the relief from a never-ending stressful car search! More
by kyjacoby
Employees Worked With
Mark Benne, Malcolm Gamble
December 03, 2019
Ask for David This was my first experience with VW and David Campos made it great! David was knowledgeable, professional and a pleasure to work with to purchase my This was my first experience with VW and David Campos made it great! David was knowledgeable, professional and a pleasure to work with to purchase my new Atlas. I knew exactly what I wanted and he took the time to explain everything I needed to know about the Atlas. I highly recommend him! More
by jetown
Employees Worked With
David Campos
December 02, 2019
Informative and patient! Came in not feeling my best and wasn't in the mood for a slickster. Ryan was a god send. By far the best experience I've had buying a car. wasn't in the mood for a slickster. Ryan was a god send. By far the best experience I've had buying a car. More
by Daveben2212
Employees Worked With
Ryan Lundahl
November 30, 2019
I bought my car from JP about a year ago and when my boyfriend needed a car I knew exactly who to go to. He made the process quick and easy and ensured that we were able to get the car we wanted! boyfriend needed a car I knew exactly who to go to. He made the process quick and easy and ensured that we were able to get the car we wanted! More
by jgronke
Employees Worked With
John Paul "JP" Scala
November 30, 2019
JP was so thorough in making sure I got the best deal on a Tiguan. JP ensured I had the best team members at City VW to get the deal done. I’m so thankful for JP and Shawn for getting me in the Tiguan I wan a Tiguan. JP ensured I had the best team members at City VW to get the deal done. I’m so thankful for JP and Shawn for getting me in the Tiguan I wanted. I definitely will return to City VW for future car purchases More
by Alexlloyd
Employees Worked With
John Paul "JP" Scala
November 30, 2019
I paid for my car straight out but the clean up to the interior was serious sub par. The seats need shampooing and everything cleaned on the inside.. interior was serious sub par. The seats need shampooing and everything cleaned on the inside.. More
by nomoorepayne
Employees Worked With
Eddie
November 30, 2019
Great people to work with. They made it easy to pick out the car I was looking for. Also got through the process in a very timely manner. the car I was looking for. Also got through the process in a very timely manner. More
by Randy
Employees Worked With
Sam Lotta, John Paul "JP" Scala, Mark Benne
November 30, 2019
Eddie was great! Helped me find the car I wanted it and a great interest rate! Very friendly and attentive. I would recommend him to anyone looking for a new car. great interest rate! Very friendly and attentive. I would recommend him to anyone looking for a new car. More
by Andres
Employees Worked With
Eddie Martinez
November 29, 2019
Ryan: friendly/ professional/courteous. Knowledgeable about the cars we test drove. Quick response time to questions via email. Look forward to working with him again. about the cars we test drove. Quick response time to questions via email. Look forward to working with him again. More
by David M.
Employees Worked With
Ryan Lundahl
