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City Volkswagen of Chicago
Chicago, IL
4,197 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,197 reviews
April 01, 2019
A great Andre honest car buying experience It was a pleasure to deal with Ernie at VW at Irving Park. We came to a great deal and he was able to meet our needs well. He listened to our budget n It was a pleasure to deal with Ernie at VW at Irving Park. We came to a great deal and he was able to meet our needs well. He listened to our budget needs and was able to deliver what we asked quickly without silly dealer mind games. In all, it was an honest and refreshing car buying experience. Thanks, Ernie! :) More
by Phil
Employees Worked With
Ernie Quezada, Dan Brasil
April 01, 2019
Bought a beautiful car for a great deal They helped me purchase a vehicle out of state and made it super easy and smooth. They also were willing to pick me up at the airport or help deliver They helped me purchase a vehicle out of state and made it super easy and smooth. They also were willing to pick me up at the airport or help deliver the rental car back to it's return hub. More
by Brandon509
Employees Worked With
John Paul "JP" Scala
March 31, 2019
Purchased a used vehicle Mohammed Ali is excellent and he made sure that I got into the Nissan Murano with no problems!!!! So glad I made the right decision and came here Mohammed Ali is excellent and he made sure that I got into the Nissan Murano with no problems!!!! So glad I made the right decision and came here More
by Valence
Employees Worked With
Mohammed Ali, Richard Ruiz
March 30, 2019
Great Experience Buying a Tiguan We had a great experience at Autobarn City Volkswagen. Ray (Ramon) was very friendly and helpful. He was knowledgeable about the cars we were interest We had a great experience at Autobarn City Volkswagen. Ray (Ramon) was very friendly and helpful. He was knowledgeable about the cars we were interested in and arranged test drives for us. He found a car in stock with the features we were looking for. We are excited for our new Tiguan! More
by ChicagoCarBuyer
Employees Worked With
March 29, 2019
One of the best salesmen I’ve met yet! He was extremely helpful between the language barriers with my co-signers. Explained everything about the cars, and helped my family and I find a perf He was extremely helpful between the language barriers with my co-signers. Explained everything about the cars, and helped my family and I find a perfect car. Highly Recommened. -Sam :) More
by Samantha Salameh
Employees Worked With
John Gordon
March 29, 2019
Amazing Completely in love with my car and John Gordon was the most personal, professional, and helpful employee. Couldn’t be happier with my experience and p Completely in love with my car and John Gordon was the most personal, professional, and helpful employee. Couldn’t be happier with my experience and purchase. More
by Sarahenley
Employees Worked With
John Gordon
March 29, 2019
Great Experience My car buying experience at Autobarn was fantastic. I contacted them via email to set up a test drive. I was set up J.P. on Sales. He was professio My car buying experience at Autobarn was fantastic. I contacted them via email to set up a test drive. I was set up J.P. on Sales. He was professional and courteous throughout the entire process. J.P. answered every question I had and made the buying experience enjoyable. Even after I bought the car, J.P. was available for follow up questions. I would defintely purchase more vehicles from Autobarn in the future. More
by bkral
Employees Worked With
John Paul "JP" Scala, Mark Benne, Dan Brasil, Alex Diaz
March 29, 2019
Excellent! Mohammed Ali was very helpful and patient. Walked me through everything being that I am a first time buyer and walked out with a a great deal! Mohammed Ali was very helpful and patient. Walked me through everything being that I am a first time buyer and walked out with a a great deal! More
by djhuber
Employees Worked With
Dan Brasil
March 28, 2019
Friendly staff The staff at The Autobarn City Volkswagen are friendly and accommodating. If I had a question or a problem it was resolved with an explanation and a f The staff at The Autobarn City Volkswagen are friendly and accommodating. If I had a question or a problem it was resolved with an explanation and a feeling that the customer matters. Dan and JP worked to get me a good deal and Mark made sure I understood everything before I signed. More
by Kdchi
Employees Worked With
John Paul "JP" Scala, Ernie Quezada, Mark Benne, Dan Brasil
March 28, 2019
Awesome service Thanks to Ray Cotto best salesman in this location help me out with all my questions and get the car I wanted . Going home with my Volkswagen atlas. Thanks to Ray Cotto best salesman in this location help me out with all my questions and get the car I wanted . Going home with my Volkswagen atlas. More
by Maria g
Employees Worked With
