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City Volkswagen of Chicago
Chicago, IL
3,922 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,922 reviews
April 14, 2017
Really good experience. Purchasing from this dealership was a really good experience, from beginning to end. All employees encountered were very helpful, esp. my salesperson, Purchasing from this dealership was a really good experience, from beginning to end. All employees encountered were very helpful, esp. my salesperson, Andre Jennings, Jr., who seemed to go out of his way to make sure that I knew everything about all the vehicles I looked at and make the process comfortable and hospitable. Got a good vibe from all the people I interacted with, from sales to finance to service. Would definitely recommend this dealership, and I personally plan on going back. More
by MJackson
Employees Worked With
Andre Jennings Jr.
April 12, 2017
Wonderful experience, beginning to end It was an excellent experience from start to end. I flew in from out of state and Andrew met me at the airport in the car that I wanted to buy. Andre It was an excellent experience from start to end. I flew in from out of state and Andrew met me at the airport in the car that I wanted to buy. Andre Sr., Kissy and Claudio took great care of me, helping me through the different steps of the out-of-state purchase. They did not try and sell me something that I was not interested in, and treated me with respect. Thank you Autobarn. More
by mqshaw
Employees Worked With
Kissy Freeman, Claudio, Andrew McClure, Andre Jennings, Kissy Freeman
March 17, 2017
Fantastic My experience at Autobarn City Volkswagen in Chicago was unique because there was excellent service and great team work. The salesperson Andre Jenning My experience at Autobarn City Volkswagen in Chicago was unique because there was excellent service and great team work. The salesperson Andre Jennings Jr and the sales manager Claudio Timoftica gave me and offer I couldn't refuse. I do recommend Autobarn Volkswagen to my family and friends. Thank you for the service More
by Ponchito
Employees Worked With
Andre Jennings Jr
March 14, 2017
Highly recommend After a long day of car shopping I came here for the last option of the day. Patrick McDonald was extremely helpful from start to finish. No upselling After a long day of car shopping I came here for the last option of the day. Patrick McDonald was extremely helpful from start to finish. No upselling or bs negotiating tactics and he put a deal together. He even followed up the next week to let me know about the stuff I forgot. More
by ryangus7
Employees Worked With
Patrick McDonald
March 04, 2017
Painless Car Buying Visited dealership in Portage Park location and was greeted by friendly staff. Let salesperson know exactly what I was looking for and shown what I w Visited dealership in Portage Park location and was greeted by friendly staff. Let salesperson know exactly what I was looking for and shown what I wanted at my price range. Ray was extremely knowledgeable and listened to my needs. I would recommend Autobarn to family and friends. More
by Noemi
Employees Worked With
Ray Cotto
February 19, 2017
Great service I flew in to Chicago to buy the vehicle from out of state. Prior to my arrival, I had worked with my Kate Dziekan in the service department to arrange I flew in to Chicago to buy the vehicle from out of state. Prior to my arrival, I had worked with my Kate Dziekan in the service department to arrange for a new set of wheels and tires to be installed on the vehicle prior to my arrival. They were very accommodating and the new wheels and tires were installed on the vehicle when I arrived. Thank you for the wonderful service. More
by Blair
Employees Worked With
Kate Dziekan
February 19, 2017
Excellent Service I had brought my car in as part of a TDI buyback and was introduced to Andre Sr. and his son, Andre Jr. They were both class acts and made sure that m I had brought my car in as part of a TDI buyback and was introduced to Andre Sr. and his son, Andre Jr. They were both class acts and made sure that my experience at the dealership was top notch. They offered to have my new vehicle washed and made me feel at home. Next time I am in the market for a new car, I wouldn't hesitate to work with them! Thanks for the hospitality, gentlemen! More
by Jordan
Employees Worked With
Andre Jennings Jr., Andre Jennings
February 18, 2017
Kate's great! Kate Dziekan managed my recent service at Autobarn VW. Everything was handled exactly the way it should have been. A prompt greeting. A detailed and a Kate Dziekan managed my recent service at Autobarn VW. Everything was handled exactly the way it should have been. A prompt greeting. A detailed and accurate description of the work. An explanation of the charges. And an accurate estimate of how long the work would take. And then it all worked out just as she had said. When I returned to pick up my car, she was there to greet me and explain the last details. A stress-free experience. Thanks, Kate. More
by cjgrape
Employees Worked With
Is Kate Lech, listed above. Kate Dziekan?
February 17, 2017
IMPRESS WITH THE WHOLE EXPERIENCE! I'VE BEEN COMING FOR MY CAR SERVICE FOR THE PASSED FOUR YEARS! COMPLETE CONFIDENCE IN THE WORK THAT HAS BEEN DONE AND THANKS FOR THE CLEAN WAITING RO I'VE BEEN COMING FOR MY CAR SERVICE FOR THE PASSED FOUR YEARS! COMPLETE CONFIDENCE IN THE WORK THAT HAS BEEN DONE AND THANKS FOR THE CLEAN WAITING ROOM AND THE FREE BAGELS AND COFFEE! More
by chet1938
Employees Worked With
ROBERT
February 14, 2017
good deal Andre Jennings made this a good experience. I got a fair deal. I would recommend this dealership. found this deal thru auto trader. forcing a custome Andre Jennings made this a good experience. I got a fair deal. I would recommend this dealership. found this deal thru auto trader. forcing a customer to 25 words doesn't improve the feedback. More
by ray122622
Employees Worked With
sales manager was patient and supportive., Andre Jennings
