City Volkswagen of Chicago - Service Center

Went above and beyond excellent customer service, excellent workmanship and always finished with a clean car. Great experience with Conrad Swiatkowski and Autobarn V W. Veh excellent customer service, excellent workmanship and always finished with a clean car. Great experience with Conrad Swiatkowski and Autobarn V W. Vehicle completed on time as promised. I will have all my service done here. More

2010 VW CC 2.0T After having the clutch assembly, flywheel, and clutch master cylinder replaced at Fletcher Jones I never wanted to take my car to a dealership for an After having the clutch assembly, flywheel, and clutch master cylinder replaced at Fletcher Jones I never wanted to take my car to a dealership for anything whatsoever. The fact is with newer cars, especially German, no one knows them better than the dealers. AutoBarn City Volkwagen is by far a better experience. They competitively price their service and offer the same professional and courteous service as FJ VW without a "hand in your pocket". Additionally, at AB I was able to speak with the mechanic about the work as well as Conrad, who was able to explain knowledgably the deatails of the repair and why what needed to be done. I had my car in and out in one day knowing exactly what was done. After having FJ work on my car for 21 days, I didn't get much better prices at all, nor was it easy to be able to speak with someone who could competently explain the details of the repair. I would suggest to anyone in the Chicagoland area with a VW to take it to AutoBarn for their service less they have a family friend mechanic. More

Excellent customer service I maintenance my car at the Autobarn dealership since I bought my car in 2007. The main reason I continue to go there is because of Conrad Swiatkowsk I maintenance my car at the Autobarn dealership since I bought my car in 2007. The main reason I continue to go there is because of Conrad Swiatkowski. He has always been very helpful and honest with the maintainance and repairs I need. He is very professional and friendly. Thank you Conrad for all your help. More

Excellent Service and Service Rep. I have been going to this dealer for many years and have had an excellent experience with the dealer and service representative. Conrad Swiatkowski e I have been going to this dealer for many years and have had an excellent experience with the dealer and service representative. Conrad Swiatkowski explains the work that has to be done thoroughly and doesn't try to get things fix when it is not necessary. I always appreciate his honesty and quick service. This is why I don't mind driving to Autobarn City Volkswagen. More

excellent and honest service I would certainly recommend this location to anyone confidently as the service technicians are very honest . They advised me to get done only neccessa I would certainly recommend this location to anyone confidently as the service technicians are very honest . They advised me to get done only neccessary things that were needed unlike the other dealers try to rip you. More

Excellent service The people from Autobarn City Volkswagen Center did the great job on my VW GTI 2013. I want to make special thaks for Rick Ferraro. The people from Autobarn City Volkswagen Center did the great job on my VW GTI 2013. I want to make special thaks for Rick Ferraro. More

I got Cheated!!! I bought my VW in with an antifreeze leak. The gentleman said " Oh its your thermostat and it needs to be changed". Now to the tune of $500 I let them I bought my VW in with an antifreeze leak. The gentleman said " Oh its your thermostat and it needs to be changed". Now to the tune of $500 I let them change it. I took the car home and didn't drive it for a few days. Went to pull out of my garage and more antifreeze than when I took it in for service. Took the car back and they said "Oh its just residual antifreeze leaking". And I said after 7 days? OK. Right. Took it somewhere else and its just a Heater core hose for $150. I just got cheated out of $350. I will never go back to this dealer again... More

very good The services were very good and they were courteous, but there one issues didn't resolved like the passenger front door.they didn't told us that its n The services were very good and they were courteous, but there one issues didn't resolved like the passenger front door.they didn't told us that its not fixed. I'd only noticed when I got home. The time is gold.... More

Outstanding Service Experience I'm extremely impressed with Conrad Swiatkowski and his entire crew. Including Ermi and her crew in the office. Hey, I followed them to City from the I'm extremely impressed with Conrad Swiatkowski and his entire crew. Including Ermi and her crew in the office. Hey, I followed them to City from their previous location because I was so impressed with them. Everyone is always so friendly and helpful. Better then family [if you only knew my sister]. They got a great team there, makes the dealership. I mean a dealership is only as good as it's service department. Without the after sale service, it's just another shoe store, sort of speak More

I am always treated like family when I go to City VW I went and got a oil change for my 09 CC at City VW and always I was treated like family and I was given excellent service by Conrad Swiatkowski and I went and got a oil change for my 09 CC at City VW and always I was treated like family and I was given excellent service by Conrad Swiatkowski and the staff at City . I only take my VW's to City to get service . Thanks for being a great dealership to bring my VW to work on . David Yang More