City Volkswagen of Evanston

My wife and myself dropped by early in the morining a bit before business hour on Saturday. Sales Consultant, Jesse, approached us in a very friendly manner and showed us the cars we were interested in. He w before business hour on Saturday. Sales Consultant, Jesse, approached us in a very friendly manner and showed us the cars we were interested in. He worked really hard to accomodate our wishes. He quickly understood what we wanted. We normally only see "$$$" marks on sales people's eyes, but Jesse was different. We thought his priority was to let the customer ejoy shopping. We were treated very well with respect as customers. We would recommend people to visit him when they need a car and if they want to experience sincere treatment. We ended up buying a car a bit in excess of our budget, but I am sure we can expect more good experience going forward recieving periodic service from this dealer. More

I had a very positive and favorable experience with buying my 2009 VW Jetta at the Autobarn of Evanston. Jesse was my salesman and was friendly, patient, and attentive to detail. He did everything he c buying my 2009 VW Jetta at the Autobarn of Evanston. Jesse was my salesman and was friendly, patient, and attentive to detail. He did everything he could to make the process move along as quickly as possible when appropriate. He never pressured me to look out of my price range or at other cars I wasn't interested in. While I did come in armed with an internet price and concrete price range, Jesse took the time and care to look at every Jetta that fit my desires. Couldn't have gone better! More

I was in search of a Volkswagon Tiguan. I had seen the Autobarn of Evanston just by being in the area. I decided to stop in to look on their lot to see what they had. My daughter and I walked around to Autobarn of Evanston just by being in the area. I decided to stop in to look on their lot to see what they had. My daughter and I walked around to look and immediately a salesperson, Jesse Fowler, came out to help us. He was so knowledgeable about the Tiguan and offered us a test drive. I fell instantly in love with the car. He than proceed to get financing for me. Everyone was very professional and helpful. I left there in my "new" 2009 Tiguan and have loved every minute I've had it. I would recommend this dealership to anyone who is looking and I have already recommend it to friends who just might buy soon. More

I had narrowed my car search to three, two not being VW and was really impressed with the conversations I had with Bojan and his passion for the brand. The day of purchase the dealer did not have the mode and was really impressed with the conversations I had with Bojan and his passion for the brand. The day of purchase the dealer did not have the model/color I was interested in but had it on the lot ready to go before we had finalized price. I had to run before Bojan could explain all of the various features/controls of the Passat and he called me the next morning making sure I was happy and to set an appointment to get me comfortable with the settings. More

The dealer was friendly and easy to work with. They were willing to help and in the end we all agreed on a great price. The customer service thus far has also been fantastic. willing to help and in the end we all agreed on a great price. The customer service thus far has also been fantastic. More

The representative was friendly and nice. I got a fair deal but only concern was they will not fill the gas fully while taking used car delivery and also will not give the good complement. Since my repres deal but only concern was they will not fill the gas fully while taking used car delivery and also will not give the good complement. Since my represetative was good, he gave me one water bottle ( which is not I expected, but adjusted). Making the customer happy is very important. Other than that, they are good and friendly. Everyone please confirm everything before finilising the price. More

I have had a very pleasant experience with this dealership, purchasing a cute black Volkswagen Beetle. I can say without hesitation that I was particularly impressed by the professionalism, hones dealership, purchasing a cute black Volkswagen Beetle. I can say without hesitation that I was particularly impressed by the professionalism, honesty and patience of Denis Tomsa, the sales consultant with whom I worked. I must admit I'm pretty picky when I buy something, but this young man, with professionalism and kindness helped me to buy the car in only a few hours. He took all my comments into consideration and had everything taken care of when the work was all done. I like when people respect my time and conduct themselves with outmost consideration for my needs. Denis Tomsa made a difference in my day. I would absolutely recommend this dealership to everybody. They provide exceptional customer service. Adriana Merghisescu More

Jessie was saddled with making a challenging sale. i had complex credit issues and a short timeline to get the car i wanted. jessie and the autobarn team made it happen. complex credit issues and a short timeline to get the car i wanted. jessie and the autobarn team made it happen. More

Jesse was very nice and attentive. would come back. i liked that i could support my local dealership in my area in evanston, would come back. liked that i could support my local dealership in my area in evanston, would come back. More

Jesse was really patient explaining all my options to me and answering all my questions. And even though it was pretty late (I was impressed they stayed so late! I know it's their jobs, but...) Scott was gr and answering all my questions. And even though it was pretty late (I was impressed they stayed so late! I know it's their jobs, but...) Scott was great at explaining things, too. I felt they were really trying to make my experience the best for me. More