City Volkswagen of Evanston

Frank was amazing to my family and I when buying my first car! We had a bad first experience at a different dealership, and Frank made the process nothing short but amazing. He was incredibly helpful and ada car! We had a bad first experience at a different dealership, and Frank made the process nothing short but amazing. He was incredibly helpful and adaptive when I wanted to check out a different vehicle. He answered all my questions and made sure everything was exactly how we wanted it. I highly recommend you ask for Frank the next time you visit this dealership. He was amazing! More

Our experience at this Volkswagen was excellent. Josiah was our salesman and he made everything very clear and smooth. He was very patient while showing us a variety of cars, let us test drive multi Josiah was our salesman and he made everything very clear and smooth. He was very patient while showing us a variety of cars, let us test drive multiple cars, and explained how every car worked and what came with each car. We really appreciated his help and guidance! More

Josiah was incredibly helpful in my search for a car this weekend. He answered all of my questions and made sure everything was ready for me. weekend. He answered all of my questions and made sure everything was ready for me. More

Amazing staff! Super knowledgeable & supportive when making a decision. The team walked us through every step of the way leaving us feeling comfortable & confident Super knowledgeable & supportive when making a decision. The team walked us through every step of the way leaving us feeling comfortable & confident in our purchase! More

No high pressure tactics. Simple and easy negotiation. Highly recommend for anyone that is looking for a new Volkswagen Simple and easy negotiation. Highly recommend for anyone that is looking for a new Volkswagen More

Randy was extremely easy to talk with. He has a wealth of knowledge about VW cars. He went above and beyond our expectations!! He answered any and all of our questions and concerns! He was He has a wealth of knowledge about VW cars. He went above and beyond our expectations!! He answered any and all of our questions and concerns! He was very personable and genuine. He got to know us as well as our needs!! We will definitely recommend Randy as well as the dealership. Our interactions with the rest of the team were seamless as well!! Great job Randy!! More

I had an excellent experience purchasing my car from City Volkswagen of Evanston! From start to finish, the entire process was smooth and stress-free. My salesperson, Gilbert, was outstanding. He was incr Volkswagen of Evanston! From start to finish, the entire process was smooth and stress-free. My salesperson, Gilbert, was outstanding. He was incredibly helpful, knowledgeable, and worked hard to get my car ready as quickly as possible. I truly appreciated his dedication and commitment to making sure everything was taken care of. Even after the purchase, he followed up with me to ensure all of my questions were answered and that I was completely satisfied with the car. Wayne in the finance department was also fantastic. He was very knowledgeable, explained everything clearly, and made the financing process easy to understand. I highly recommend City Volkswagen of Evanston to anyone looking to purchase a vehicle. Thank you, Gilbert and Wayne, for your exceptional customer service and for making my car-buying experience such a positive one! More

Randy was incredibly helpful and professional. I am on my second VW lease and am entirely happy with my experience with Randy and VW of Evanston. Thank you! I am on my second VW lease and am entirely happy with my experience with Randy and VW of Evanston. Thank you! More

Mario and Brendan are great. Please see them for any new or used card! Great experience Please see them for any new or used card! Great experience More