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City Volkswagen of Evanston
Evanston, IL
1,608 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,608 reviews
March 30, 2023
The staff was professional and helpful. They had an excellent selection of vehicles and everything was fairly priced. They had an excellent selection of vehicles and everything was fairly priced. More
by johnk
Employees Worked With
Helpful March 28, 2023
Ricky is a great salesman. I felt very comfortable and supported during my first purchase of a VW. I am so happy I chose VW and I look forward to working with Ricky in the futu I felt very comfortable and supported during my first purchase of a VW. I am so happy I chose VW and I look forward to working with Ricky in the future. More
by Brandon G
Employees Worked With
March 28, 2023
Mellisa thanks for excellent service great communication 👏 good job to your team my car feels like a new 👏 good job to your team my car feels like a new More
by Jennifer
March 27, 2023
Narcis at City VW provides the absolute best client experience you can ask for. We have been working with Narcis since 2003. He is the best there is! experience you can ask for. We have been working with Narcis since 2003. He is the best there is! More
by Anthony A.
Employees Worked With
Other Employees :
Oscar
March 26, 2023
I had a great experience with great customer service. Everyone was very helpful and made the process very easy. Everyone was very helpful and made the process very easy. More
by CYOUKHANNA1997
March 26, 2023
We had our infant and toddler with us, who was running around and everyone was so nice and friendly towards us. Ricky was awesome to work with and helped get us the best deal, and tried to make the whole around and everyone was so nice and friendly towards us. Ricky was awesome to work with and helped get us the best deal, and tried to make the whole car buying process as quick as possible for us. More
by Eleni P
March 25, 2023
Always greeted by friendly and knowledgeable staff. Gets all your car issues sorted out promptly. Gets all your car issues sorted out promptly. More
by Jay
March 24, 2023
Everyone is professional and cuteous . They take time to listen and provide information for me. Melissa was great to work with as was the whole team including Oscar! They take time to listen and provide information for me. Melissa was great to work with as was the whole team including Oscar! More
by ewodika
March 24, 2023
They are very professional and always do a great job. Seth is always polite and personable. Seth is always polite and personable. More
by heyarnoldr
Employees Worked With
March 24, 2023
When I pulled in for both my appointments, someone was there to greet me both times right away. Also the warranty work that was needed I felt comfortable leaving knowing the issue was fixed, unlike the pr there to greet me both times right away. Also the warranty work that was needed I felt comfortable leaving knowing the issue was fixed, unlike the previous deal I dealt with. More
by charles.h.orth
