Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Evanston
Evanston, IL
2,353 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,353 reviews
January 14, 2025
Our experience with Scala VW was great. Very welcoming and professional. Not pushy at all. We appreciate that. Very welcoming and professional. Not pushy at all. We appreciate that. More
by emmett.mcgovern
January 14, 2025
Amazing experience as always! !! Buying a car at City VW of evanston and Narcis is always an honor. !! Buying a car at City VW of evanston and Narcis is always an honor. More
by alvedina86
Employees Worked With
January 14, 2025
We had a great experience with Gilbert! Fair, friendly, and efficient. Everything went very smooth, and it was a great car buying experience. We would certainly return again in the future. Fair, friendly, and efficient. Everything went very smooth, and it was a great car buying experience. We would certainly return again in the future. More
by Eric
January 13, 2025
The dealership had plenty of great pre-owned cars for sale at competitive prices. Brendan was helpful and answered all my questions. He also has a strong name! sale at competitive prices. Brendan was helpful and answered all my questions. He also has a strong name! More
by BendanB
Employees Worked With
January 13, 2025
They have an extremely easy going sales team that was fun and pleasant to work with and pleasant to work with More
by John
January 10, 2025
Ian was very thorough with going over the ins and outs to my car. He was extremely knowledgeable, friendly and accommodating. my car. He was extremely knowledgeable, friendly and accommodating. More
by Oconnell_23
January 08, 2025
We had an exceptional experience with Frank and Manny. Extremely knowledgeable and professional. Walked out with a pre-owned Tiguan! Extremely knowledgeable and professional. Walked out with a pre-owned Tiguan! More
by Blue
January 07, 2025
I had an exceptional experience working with Frank at Volkswagen of Evanston! From the moment I walked into the dealership, Frank was welcoming, knowledgeable, and truly dedicated to helping me find the Volkswagen of Evanston! From the moment I walked into the dealership, Frank was welcoming, knowledgeable, and truly dedicated to helping me find the perfect car. He took the time to understand my needs and preferences, offering insightful recommendations without any pressure. His professionalism and genuine care for my satisfaction made the entire process smooth and enjoyable. I felt confident in my decision, thanks to Frank’s expertise. If you’re in the market for a new vehicle, I highly recommend reaching out to Frank at Volkswagen of Evanston—he will go above and beyond to ensure you have a fantastic experience! More
by Matthew Hall
Employees Worked With
January 06, 2025
Purchased new Tiguan from City Volkswagen of Evanston & my Sales consultant, Brenden Cowhey made It an Outstanding experience!! Live the car & Brenden was the BEST!! my Sales consultant, Brenden Cowhey made It an Outstanding experience!! Live the car & Brenden was the BEST!! More
by awineburgh
January 04, 2025
Brendan Cowhey helped us find the right car to meet our needs. He was very professional, answered all our questions and good with follow through. After receiving our new vehicle, we had a few questions and needs. He was very professional, answered all our questions and good with follow through. After receiving our new vehicle, we had a few questions and the service staff was very accommodating. Overall a great experience from the entire staff. More
by Joan
