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City Volkswagen of Evanston
Evanston, IL
2,832 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,832 reviews
April 26, 2026
I couldn’t have asked for a better car buying experience! I arrived at the dealership about a half hour before closing because I saw the Atlas that I had been looking for and didn’t want to wait on it. At no I arrived at the dealership about a half hour before closing because I saw the Atlas that I had been looking for and didn’t want to wait on it. At no point did Randy make me feel rushed or pressured. He was helpful, friendly and very patient throughout the entire process. Thank you so much! More
by kfcasey628
April 26, 2026
Very knowledgeable and very accommodating and helping and making the presses smooth and very easy making the presses smooth and very easy More
by jdfriesema9992
Employees Worked With
April 25, 2026
Josh was attentive and helpful. Wanted my experience to be streamlined and simple. Nice to work with. Wanted my experience to be streamlined and simple. Nice to work with. More
by Tp1740
April 25, 2026
Josiah, Fae and the team at City VW made our transaction super straightforward and low stress. We got a great deal on the Tiguan R-Line and absolutely love it. We’ve recommended folks here and they’ve had a super straightforward and low stress. We got a great deal on the Tiguan R-Line and absolutely love it. We’ve recommended folks here and they’ve had a great experience too. More
by jfcastanedajr
Employees Worked With
April 25, 2026
One of the best experiences in buying a car. I had a good idea of what I was looking for made the choices online, the vehicles I was interested in were there and available for a test drive. Ever I had a good idea of what I was looking for made the choices online, the vehicles I was interested in were there and available for a test drive. Everyone was very pleasant and informative in guiding me through the process. More
by Brandigee420
April 24, 2026
Clean delaership, friendly staff. Never did we feel pressured and that’s what I enjoyed most about my experience here Never did we feel pressured and that’s what I enjoyed most about my experience here More
by Perlm
Employees Worked With
April 24, 2026
The team at City Volkswagen of Evanston was friendly and helpful. They made themselves available over multiple visits and helped me find a vehicle that worked for me. helpful. They made themselves available over multiple visits and helped me find a vehicle that worked for me. More
by John Borneman
Employees Worked With
April 23, 2026
Had a really great experience with Randy helping us navigate the process. He was patient, kept us informed and generally made things easy from start to finish! navigate the process. He was patient, kept us informed and generally made things easy from start to finish! More
by erorourke
Employees Worked With
April 23, 2026
Randy was extremely helpful in selling a used Tesla - knowledgeable and professional about the vehicle. Would recommend to family and friends. knowledgeable and professional about the vehicle. Would recommend to family and friends. More
by DB
April 22, 2026
Second time working with Mario. This experience was as good as the first, if not better. Very happy with the car! This experience was as good as the first, if not better. Very happy with the car! More
by GGP
Employees Worked With
