Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Highland
Highland, IN
1,881 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,881 reviews
March 02, 2023
She was such an amazing person to talk to while going over information and she helped me get the car I’ve been wanting, I definitely recommend going to her for your next car. over information and she helped me get the car I’ve been wanting, I definitely recommend going to her for your next car. More
by kyliemchavez
Employees Worked With
March 01, 2023
Got about what I expected, which is average. Nothing out of the ordinary. They tacked on a used cleaning fee of over four digits to the original price, which surprised me. The folks working t Nothing out of the ordinary. They tacked on a used cleaning fee of over four digits to the original price, which surprised me. The folks working there were all nice people. I didn’t feel like they were trying to trick me in any way. They were just doing their jobs within the confines of the dealership. They wouldn’t lower the price at all, even though the used car was on the lot for four weeks. I did like that the salesman called me several days after the sale asking how I liked the car. I told him of two minor oversights that I corrected after the sale and they made no effort to compensate me for the inconvenience. It was less than $10 total cost. More
by JC46368
Verified CustomerEmployees Worked With
The other finance gentleman named maybe Tyler?, Erik Dahlman, Trevor Accorsi
March 01, 2023
Amazing staff! Erik, Trevor, and Tyson were the absolute greatest would recommend to anybody looking to purchase a VW! Erik, Trevor, and Tyson were the absolute greatest would recommend to anybody looking to purchase a VW! More
by taylor_jamaica12
Employees Worked With
Tyson , Erik Dahlman, Trevor Accorsi
February 28, 2023
Moises was wonderful to work with. He was extremely personable, listened to what our needs were and did a wonderful job communicating with us throughout our new car buying experience. He was extremely personable, listened to what our needs were and did a wonderful job communicating with us throughout our new car buying experience. With the help of Sean and Tyson all three of City VW of Highland’s team members who helped us made the entire car buying process smooth and seamless. More
by mora090410
Employees Worked With
Tyson Felder, Sean Koester, Moises Alvarez
February 25, 2023
Erik Dahlman was the salesman who helped me with my deal. He was absolutely wonderful. He explained every step to me, answered all my questions, and overall was very great to work with. I would recommend him He was absolutely wonderful. He explained every step to me, answered all my questions, and overall was very great to work with. I would recommend him to anyone looking for a car to go to Erik, as you will be in good, trustworthy hands. Maggie Gacek helped me with the financing portion. She was also very lovely to work with. She helped me reach the amount I wanted to pay and explained everything in detail. Both went above and beyond for me! More
by catlynhall
Employees Worked With
Erik Dahlman, Maggie Gacek
February 25, 2023
I am forever grateful for what this dealership and Steve have done for me. I honestly went in there thinking there was going to be something that would not allow me to purchase but I was able to purchase my have done for me. I honestly went in there thinking there was going to be something that would not allow me to purchase but I was able to purchase my first car with them ! Everyone was so kind and understanding. 5/5 recommend More
by yuri.lopez517
Employees Worked With
Felder, Tyson , Richard Stephan, Steven Robinson
February 25, 2023
Lameshia was great! She was incredibly helpful, personable, & realistic. I loved working with her and would recommend! She was incredibly helpful, personable, & realistic. I loved working with her and would recommend! More
by Evie
