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City Volkswagen of Highland
Highland, IN
1,847 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,847 reviews
January 26, 2015
Great buying experience This was by far the best car buying experience I've had so far. Eric Davidson was very professional and very patient, he took the time to address my c This was by far the best car buying experience I've had so far. Eric Davidson was very professional and very patient, he took the time to address my concerns and answer all our questions. Jeff Wozniak worked with us and gave us a price that we just couldn't resist and ended up driving away with 2014 Passat. When it came to finances, Joe Embro was great and took his time explaining and answering all of out questions.. I highly recommend these guys!!! More
by sam13537
Employees Worked With
Joe Embro, Eric Davidson
January 25, 2015
Great dealership Great service and sales team. Have bought 2 cars in the last 2 years from them and have been very pleased. Very easy to purchase my vehicle. Great service and sales team. Have bought 2 cars in the last 2 years from them and have been very pleased. Very easy to purchase my vehicle. More
by Tay
Employees Worked With
Mike Pazda
January 10, 2015
Best buying experience I have purchased many new cars over the years but have never had such a pleasant experience. The people at Highland VW that I worked with, especially I have purchased many new cars over the years but have never had such a pleasant experience. The people at Highland VW that I worked with, especially Mike Pazda and Joe Embro, were terrific!! There is no question that I will be purchasing from them again in the future! More
by illianaman
Employees Worked With
Joe Embro, Mike Pazda
December 16, 2014
Sales Consultant Andy is great! I had a wonderful experience recently purchasing a certified pre-owned Passat. I worked with Sales Consultant, Andy and he was great. He answered all I had a wonderful experience recently purchasing a certified pre-owned Passat. I worked with Sales Consultant, Andy and he was great. He answered all of my questions and was very helpful through the whole process. More
by slammers
November 21, 2014
First VW Recently I purchased a new GTI from Highland VW and was glad I chose to do so. The customer service was good, but what was especially pleasing was th Recently I purchased a new GTI from Highland VW and was glad I chose to do so. The customer service was good, but what was especially pleasing was the price. Other VW dealers Investigated in the state of Indiana could not beat their pricing. Much appreciated. I would buy another car from them. Mike Pazda was very helpful in making this a pleasant experience. More
by Ting3
Employees Worked With
Joe Embro, Chris Zuniga, Mike Pazda
October 06, 2014
First experience with VW This was my first ever experience with VW. My Sales Consultant Mike Pazda was very knowledgeable, and made my experience very smooth and comfortable. This was my first ever experience with VW. My Sales Consultant Mike Pazda was very knowledgeable, and made my experience very smooth and comfortable. He was able to answer any questions that I had, and was very upfront and honest, which is very rare these days. Joe Embro was also very helpful while going into deep detail and taking the time to fully explain EVERYTHING during the Finance/paperwork process. Very positive experience, and will/would definitely recommend Highland VW More
by leithdj
Employees Worked With
Mike Pazda, Joe Embro
September 22, 2014
So Easy!!!! Great Experience. What a truly nice bunch of guys!! Would highly recommend to one and all! Ask for Mike Pazda. You'll gain a friend in all the goo Great Experience. What a truly nice bunch of guys!! Would highly recommend to one and all! Ask for Mike Pazda. You'll gain a friend in all the good ways! This dealership is very obviously managed extremely well. No pressure and a fun experience! More
by annabelle515
Employees Worked With
Mike Pazda, Bruce Phillips, Joe Embro
September 16, 2014
new car purchase I HAVE BEEN BUYING CARS FOR SIXTY YEARS. MIKE PAZDA AND HIGHLAND EMPLOYES MADE IT ONE OF MY BEST BUYING EXSPEREANCES. I WILL GO BACK FOR MY NEXT I HAVE BEEN BUYING CARS FOR SIXTY YEARS. MIKE PAZDA AND HIGHLAND EMPLOYES MADE IT ONE OF MY BEST BUYING EXSPEREANCES. I WILL GO BACK FOR MY NEXT PUCHASE More
by alvin musial
Employees Worked With
MIKE PAZDZ, Bruce Phillips
August 30, 2014
Lease VW Jetta This was the first time I leased a car. My sales consultant, Mike Pazda, patiently worked with me answering questions and concerns. The end result was This was the first time I leased a car. My sales consultant, Mike Pazda, patiently worked with me answering questions and concerns. The end result was driving out with my 2014 Jetta. I can honestly say it was one of the easiest experiences I've had in a car dealership. More
by Ruthane2
Employees Worked With
Mike Pazda
August 22, 2014
Highly impressive dealership I live 90 minutes from this dealership and was hesitant to car shop outside of my immediate area, but the staff at Highland was so helpful and easy to I live 90 minutes from this dealership and was hesitant to car shop outside of my immediate area, but the staff at Highland was so helpful and easy to work with it made the experience one of the best I have had. The integrity of the dealership as a whole is second to none. I would absolutely recommend this dealership to anyone looking for a new or used car! More
by Akobold
