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City Volkswagen of Highland
Highland, IN
1,558 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,558 reviews
November 28, 2023
The City VW of Highland team of Firas /James & Mike made buying an ever so slightly used Tiguan over the Internet quite doable. I would not hesitate to purchase from them again. They were patient, professio buying an ever so slightly used Tiguan over the Internet quite doable. I would not hesitate to purchase from them again. They were patient, professional, responsive and honest. .Highly recommended. More
by Indy500 Winner
Helpful November 28, 2023
Great place friendly people never an issue. 3rd car from Andy so speaks for itself. But dont take my word go see him youll see for yourself. Great team there. 3rd car from Andy so speaks for itself. But dont take my word go see him youll see for yourself. Great team there. More
by graefn74
November 27, 2023
The car buying experience was low pressure and pleasant. The process went smooth and they accommodated my requests. Best car buying experience I’ve ever had. The process went smooth and they accommodated my requests. Best car buying experience I’ve ever had. More
by Brokekiaowner
November 25, 2023
Keith was super helpful with helping us buy our first car, so informative! Thank you car, so informative! Thank you More
by Nikki
Employees Worked With
November 25, 2023
Mike Pazda is the best! My family has purchased 5 cars and every time he works hard to get a deal that we are happy with! My family has purchased 5 cars and every time he works hard to get a deal that we are happy with! More
by lisa.wiening18
Employees Worked With
November 25, 2023
This is my fifth time buying a VW from City VW of Highland and I always get the best service. The staff is friendly, honest and they do treat you like family. No nagging, lowest prices in the Chicago Highland and I always get the best service. The staff is friendly, honest and they do treat you like family. No nagging, lowest prices in the Chicagoland and great customer service. Excellent experience, and will come back next time I consider another VW vehicle. I worked initially online with Sam Lotta, that was very helpful and provided a great deal. This is my second time working with Andy and he again provided excellent customer service. No pressure, excellent explanation of the car options, settings. Walking through the paperwork was a breeze. I highly recommend Andy for his knowledge, approach and honesty. More
by mivanov
November 25, 2023
Andy and Firas were great! Very patient and friendly! Definitely recommend everyone to ask for Andrew!! 😊 Very patient and friendly! Definitely recommend everyone to ask for Andrew!! 😊 More
by perla.lila.sanchez
November 21, 2023
Dealership has a lot of inventory and was laid back and not pushy for a sale. not pushy for a sale. More
by kimberlyellen
Employees Worked With
November 21, 2023
My wife and I had an incredible experience. 10 out of 10 on our experience 😀 10 out of 10 on our experience 😀 More
by starkeyda
November 18, 2023
Great easy to deal with dealership that helped us get a price we could live with. price we could live with. More
by Davis96
