Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Highland
Highland, IN
1,567 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,567 reviews
November 18, 2022
Overall excellent experience with Andy and the whole staff at Highland VW! Would give them more stars if I could! Most dealerships I’ve dealt with have not compared to the level of customer service my w staff at Highland VW! Would give them more stars if I could! Most dealerships I’ve dealt with have not compared to the level of customer service my wife and I experienced here. I was thrilled that I found a car I loved at a dealer that was so supportive. I drove 3 hours to purchase this car here and I would do it all over again. Thanks Highland VW!! More
by Jamesaaronday
Helpful November 18, 2022
Moises was very helpful from start to finish. He answered all my questions and made sure I didn't walk out the door unhappy. He answered all my questions and made sure I didn't walk out the door unhappy. More
by Jimenezjose94
November 16, 2022
Quick and easy buying experience. Worked with us to get the best deal possible. Second vehicle purchased from City, will be back for future needs. Worked with us to get the best deal possible. Second vehicle purchased from City, will be back for future needs. More
by jdtart
Employees Worked With
Maggie Gacek, Juan Torres
November 15, 2022
Lameshia was straight to the point. Test drove my vehicle and drove home within 3 hours or less.My 1st time buying A Volkswagen vehicle. Very pleased with the service that was given t Test drove my vehicle and drove home within 3 hours or less.My 1st time buying A Volkswagen vehicle. Very pleased with the service that was given to me. More
by wandacorbin46
November 15, 2022
Moises and the team were great and very responsive during and even after my purchase. and even after my purchase. More
by patrick.k.brown
November 14, 2022
Found the exact vehicle I wanted, no hassle and fair price purchase. Andy,my salesperson, was proactive in his communication and a pleasure to work with. price purchase. Andy,my salesperson, was proactive in his communication and a pleasure to work with. More
by WM
Verified CustomerEmployees Worked With
November 14, 2022
The Dealership had professional staff with knowledge on every question me and my wife to make a quality purchase. every question me and my wife to make a quality purchase. More
by B. JONES
Employees Worked With
November 13, 2022
Moises Alvares was great. He was knowledgeable and honest. The sales manager Mike Pazda is the Man! 3rd car I've bought at City VW. He was knowledgeable and honest. The sales manager Mike Pazda is the Man! 3rd car I've bought at City VW. More
by petrovnick
November 12, 2022
I just purchased a new SUV and this was the best car buying experience I ever encountered. Everyone was very professional and very patient. I was informed with details every step of the way. buying experience I ever encountered. Everyone was very professional and very patient. I was informed with details every step of the way. More
by greer149
Employees Worked With
November 05, 2022
Keith Coleman helped me find the perfect vehicle for me and my family go visit him and my family go visit him More
by Rogelio G
