City World Ford - Service Center

N#1 in the whole of New York I experienced the best customer service in all my year of dealing with service shops. Real people, very helpful and a very conducive environment. Than I experienced the best customer service in all my year of dealing with service shops. Real people, very helpful and a very conducive environment. Thank you ford. More

Awesome. Your staff is very accommodating. Trust this service center. Staff is very accommodating, and very Flexible, and willing to address my concerns without push back. Would recommend to my Trust this service center. Staff is very accommodating, and very Flexible, and willing to address my concerns without push back. Would recommend to my friends. More

Service Great customer service elizabeth was very helpful and attentive, she answered all my questions and concerns regarding my mother’s car issues I would r Great customer service elizabeth was very helpful and attentive, she answered all my questions and concerns regarding my mother’s car issues I would recommend her always More

Excellent Service. I will definitely be back for service. I find Michelle to be professional, pleasant and attentive. I find my recommendations to my vehicle to be very helpful. I will definitely be back for I find Michelle to be professional, pleasant and attentive. I find my recommendations to my vehicle to be very helpful. I will definitely be back for service. More

Best service I've had in any dealership My 2008 Fusion was in for service the other day. I explained the car was heating up and had a check engine light on. Nicole was very nice and even tol My 2008 Fusion was in for service the other day. I explained the car was heating up and had a check engine light on. Nicole was very nice and even told me of a few possible causes of the problem assuring me the techs would fix it. They found the problem immediately and Nicole was right on the money. The parts guy, Ray was very good too. You can tell he knows what he's doing. Overall, amazing teamwork and service. More

Awesome ford service department I jospeh muller am very satisfied with every time i come for services they are always accurate and service is always satisfactory..and the employees t I jospeh muller am very satisfied with every time i come for services they are always accurate and service is always satisfactory..and the employees take care with professionalism and respect! More

Great place to have your car serviced I had a amazing service experience with city world Ford not sure what changed but there is a different team they know how to take care of there custo I had a amazing service experience with city world Ford not sure what changed but there is a different team they know how to take care of there customer thank you Michelle you are awesomr More

Great service, Great Team I had my 2008 Fusion in for work the other day. I have to say, the service was terrific. The gals in the office made sure my car was done and done rig I had my 2008 Fusion in for work the other day. I have to say, the service was terrific. The gals in the office made sure my car was done and done right. I don't know how it happened, but some how the whole service department office staff, it seems has been being run but a groups of the nicest, hardest working gals I ever seen in a place like this.The team lead buy Nicole Rios, and my case handled by Michelle Diaz was extraordinary. I am currently looking to upgrade to a new vehicle, and honestly, I will most likely purchase another Ford, knowing service won't be an issue for me here. Thank you... you saved me yet again! Albert Orlick More

Excellent service Nicole was very professional and pleasant young lady. She provided excellent service and I would definitely return because of her. She made my first Nicole was very professional and pleasant young lady. She provided excellent service and I would definitely return because of her. She made my first time visit very pleasant More

Always excellent service I purchased 4 new tires and had them replaced while I waited. The service staff are always friendly and very helpful. A special thanks to Mr. Martin I purchased 4 new tires and had them replaced while I waited. The service staff are always friendly and very helpful. A special thanks to Mr. Martin Franklin who helped me choose the right tires for my car. His advice saved me more than $200. More