City World Toyota

It's was amazing at city world Toyota Walking into City World Toyota you feel extremely welcomed. They greet you at the door and try their best to help you as best as they can. I recently Walking into City World Toyota you feel extremely welcomed. They greet you at the door and try their best to help you as best as they can. I recently bought a car at this dealership and I was very impressed by the customer service I received throughout the entire process. Fabian Madera was very accommodating and helped us as much as possible with purchasing our new vehicle which we are extremely happy with! More

Will not recommend to anyone. the sales rep. and finance mgr will tell u they will call u back yet u won't hear from them unless u call. they take deposit from you and it's difficu the sales rep. and finance mgr will tell u they will call u back yet u won't hear from them unless u call. they take deposit from you and it's difficult to get a refund. Promises and failure to deliver. Worst dealer ever. Very poor and bad customer service. More

Overall great customer service! Great customer service overall. Waiting time was too long. We started around 2pm and finished by 7-8pm or so. Service recived by Vanessa was worth Great customer service overall. Waiting time was too long. We started around 2pm and finished by 7-8pm or so. Service recived by Vanessa was worth it! More

The Fine Art of Listening and Providing exception service One of my biggest complaints about the American worker is that they do not listen! This dealership is the exception to the rule. As a Military Veteran One of my biggest complaints about the American worker is that they do not listen! This dealership is the exception to the rule. As a Military Veteran, I was trained to go above and beyond the call of duty. Mr. Keith Dunkley and the finance Manager Dayden went well above and beyond to make sure I got the car that I wanted and need at a very reason and manageable cost. They were very professional and patient, also they didn't try to push me into the biggest most expensive car on the lot. I always said I would never buy a car that was not made in America, but this car has everything that I wanted and more as standard equipment. I will be recommending friends and family to see salesman Keith Dunkley. More

Satisfied Customer!!! I am a very happy / Satisfied customer. Devon Lynook was my salesman, he was very friendly & informative. I also would like to thank Jose Valerio the I am a very happy / Satisfied customer. Devon Lynook was my salesman, he was very friendly & informative. I also would like to thank Jose Valerio the finance director for his dedication / effort for getting me the best interest rate possible,_ Jose thanks for the 2nd call., Together Devon and Jose made buying my Venza a great one. More

Best dealership ever! Abe is terrific salesman and gentleman. Yadel is knowledgeable and thorough. Both were friendly and professional. They made buying a car a pleasure Abe is terrific salesman and gentleman. Yadel is knowledgeable and thorough. Both were friendly and professional. They made buying a car a pleasure without any pressure (what a nice change from another dealer we didn't buy a car from) The manager Robert was helpful and the staff seem to really like their jobs. Congratulations on a a great, customer-centered sales team! More

long day for entering a lease agreement On Sat 8/6/16 it wasn't a banner day at City World Toyota . It took me over 7 hrs to complete a lease agreement which IMO is way to long?considering I On Sat 8/6/16 it wasn't a banner day at City World Toyota . It took me over 7 hrs to complete a lease agreement which IMO is way to long?considering I knew what I wanted and it was in stock . I was left alone for long periods not knowing what exactly was the issue. What bothered me the most is that whole time I was there I was never offered so much as a drink of water or presented an opportunity to get something to eat this I had to bring up myself. That really annoyed me considering I'm potentially bringing in some business. I've dealt with this dealership before and had a good experience that's why I went back. I'm happy with the car so far but I was also upset they kept getting my VIN # wrong on my temp insurance card and today after returning my plates to the DMV and calling my insurance company to follow up I find out it was STILL wrong on my temp card smh overall it should've been a better and shorter experience and I'm not really sure yet if I would recommend anyone to visit this locale. More

A Salesperson that actually listened I had been shopping around for a Toyota for about a month. I already owned a Toyota- so I didn't need to be sold on why I needed to be sitting or own I had been shopping around for a Toyota for about a month. I already owned a Toyota- so I didn't need to be sold on why I needed to be sitting or owning another Toyota- for me it was all about staying within budget at a price at was comfortable at-without all the back and forth hassle of a salesperson or trying to talk me into something I didn't want--Evan Berridge actually listened- he was extremely helpful and genuine from beginning to end! THANK YOU! More

Fabian Madera made it happen!!! I asked him to make my trade-in work toward a new rav 4. He told me he would make it happen. Long story short...I just drove home in my BRAND NEW RA I asked him to make my trade-in work toward a new rav 4. He told me he would make it happen. Long story short...I just drove home in my BRAND NEW RAV 4!!!! Promote. This. Man. ASAP. Stellar customer service. More

Beyond Awesome!!! 🙏🏻❤️ I am a very happy and a very satisfied customer!! Mr. Berridge and Mr. Morales were very helpful from the start. Being a first time buyer they were ve I am a very happy and a very satisfied customer!! Mr. Berridge and Mr. Morales were very helpful from the start. Being a first time buyer they were very patient and showed me everything I needed to know!! I would definitely recommend them! They were exceptional!! More