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Claremont Toyota

Claremont, CA

4.4
4,782 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,782 Reviews of Claremont Toyota

February 19, 2025

Claremont Toyota provides the best and most expediate service I've experienced in automotive services. From my initial contact from a friendly employee who had to validate my appointment, to my auto ser More

by JHULLINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
Feb 20, 2025 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Providing exceptional service is our priority, and your feedback motivates us to keep up the great work. We look forward to seeing you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 19, 2025

You guys damaged my wheel studs the week prior when I took it in for an oil service. Went back the following week because it started to make a noice again you guys said it was my wheel studs when no one More

by MARTINEZOSCAR1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Feb 19, 2025 -

Claremont Toyota responded

Oscar, It's important we take care of our guests' vehicles when they're in for service. We understand you've already spoken to our service team about this concern, but should you like to discuss this any further, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 18, 2025

Overall very good experience. Had some initial communication problems due to wrong contact info on the salesperson’s business card and they got my email address wrong, but after t More

by LORIMENARD11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Munoz and Avril (don’t know last name)
Feb 18, 2025 -

Claremont Toyota responded

Lori, We're happy to see we were able to overcome these initial communication issues and provide you with the top-notch service that you deserved. We appreciate both your business and your feedback and we hope to have the opportunity to work together again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 14, 2025

The recent work on the corolla was a challenge and tuned out very well. Everyone was committed to providing excellent service relate to the repair. I look formwork to future work. More

by PNPREGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 18, 2025 -

Claremont Toyota responded

We’re thrilled to hear you had a positive experience with the Corolla repair! Our team is dedicated to delivering top-notch service, and your feedback truly motivates us. We look forward to assisting you with future projects! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 13, 2025

Service technician Oscar Vergara is an excellent employee. New service technician employee Zupe 2.0 is always doing a great job. I wish the customer service center waiting area had hot chocolate, More

by ANDRWII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara , Bruce Wright
Feb 14, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experiences with Oscar and Zupe 2.0. We appreciate your suggestion for hot chocolate in the waiting area and will definitely take it into consideration for our valued senior customers. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 13, 2025

It was an average experience for a car dealership. The music in the lobby was ridiculously loud and made the car buying experience even more stressful. It was pretty much the same experience as the More

by BPTHORP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carolyn, Rey Rey Palma Contreras, Edgar Rodriguez
Feb 13, 2025 -

Claremont Toyota responded

We want every guest to have a 5-star experience here and we're disappointed that was not the case. Your feedback is valuable to us, and we'll definitely be sure to take this into account, specifically about the music. We are happy that Carolyn took great care of you and was able to assist in getting you into a vehicle. We hope your new ride is treating you well and we hope to have the opportunity to provide you with a better experience in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 12, 2025

Davy and Jap had the best customer service ever! This isint the first vehicle I've bought and I have not received the service as I did here. More

by LMGOMEZG10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jp, Davy Granados
Feb 13, 2025 -

Claremont Toyota responded

We're thrilled to hear that Davy and Jap provided you with exceptional service. Your experience means a lot to us, and we’re glad to have made your vehicle purchase memorable. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 11, 2025

Everything went smooth. Just wished they spent a bit more time on delivery to explain everything well. More

by ALEXB1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Jorge Sanchez, Carlos Perez
Feb 11, 2025 -

Claremont Toyota responded

Alex, We're happy to see everything was seamless. Should you have any questions about any features on your new vehicle, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 11, 2025

The sales person was very helpful, his name is John Zhao, dedicated and Chinese-speaking. He tried to locate the car we were looking for and finally found it. More

by SIMONYE8787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zhao, Davy Granados
Feb 13, 2025 -

Claremont Toyota responded

We’re glad to hear that John provided you with excellent service and helped you find the car you wanted. Your feedback is greatly appreciated, and we hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 11, 2025

I had a great experience with this dealership! They were efficient, kind, and very helpful. Definitely plan to bring my vehicle back again More

by PRISCILLA.CRUPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez, Teddy Tobar
Feb 13, 2025 -

Claremont Toyota responded

Priscilla, we’re thrilled to hear about your positive experience! Our team strives to provide efficient and friendly service, and it’s wonderful to know you felt supported. We look forward to welcoming you back for your next visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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