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Claremont Toyota

Claremont, CA

4.4
4,813 Reviews
Call Dealership (909) 542-1828

601 Auto Center Dr

Claremont, CA

91711

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4,813 Reviews of Claremont Toyota

March 17, 2025

Took 2. 5 hrs for an Oil change with an appointment, way to long,need better management. More

by DIEGOFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Mar 18, 2025 -

Claremont Toyota responded

Diego, Your time is valuable and we're disappointed to see an oil change took this long with an appointment. We appreciate your feedback and will be working to improve our processes, so we can get you and all of our guests in and out in a more timely manner. We hope your Toyota is treating you well and we look forward to providing you with more prompt service at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2025

prompt service and wonderful employees! they make everything easy and everyone is always so friendly. More

by JESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony
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Mar 17, 2025 -

Claremont Toyota responded

Thanks for your kind words, Jess! We're thrilled to hear you had a great experience with our team. We strive to make everything easy and enjoyable for our customers. Your feedback means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2025

Technology is important and does provide certain efficiencies, but the personal touch is most important to create good customer service. All was great, but as a long standing client I just want to More

by KAREN.LEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
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Mar 17, 2025 -

Claremont Toyota responded

Karen, thank you for your thoughtful feedback! We completely agree that the personal touch is vital to great customer service. We’ll continue to prioritize that to enhance your experience. We appreciate your support as a long-standing client! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2025

It was great and fast. I had two recalls and they took care of it More

by ANNIEKIN0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Mar 17, 2025 -

Claremont Toyota responded

Annie, we’re thrilled to hear you had a great experience with us! Our team works hard to ensure quick and effective service, especially with recalls. Thank you for your kind words and for taking the time to share your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2025

Great service. did everything that I needed to do. I scheduled my appointment and waited for my car. More

by TFLAMINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 17, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our service. We strive to make scheduling and waiting as seamless as possible. Looking forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2025

Great staff got exactly what I was promised definitely going back for another car with you all More

by JA.GONZALEZVALLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony, Danny Reigstad, Tommy Vang
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Mar 17, 2025 -

Claremont Toyota responded

We're thrilled to hear that you had a fantastic experience with our team. Looking forward to helping you find your next car. See you soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2025

Pedro was very friendly and understanding during the purchase process. He was very knowledgeable about the vehicle we were interested in. Pedro also made every effort to accommodate our budget limits. More

by ayudo-hablar@verizon.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa, Ricardo Hernandez, Pedro Bernal
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Mar 14, 2025 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear Pedro and our team went above and beyond to deliver a 5-star visit. We look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2025

Awesome dealership Good atmosphere all g g g g g g g g g good More

by Saro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
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Mar 14, 2025 -

Claremont Toyota responded

Thanks, Saro! We’re thrilled to hear you enjoyed the atmosphere at our dealership. Your positive feedback motivates us to keep providing great experiences. We appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2025

Service agent Candace Harrington was extremely helpful in dealing with my service and the extended warranty contract. She’s very effective and efficient. More

by RICKWIGG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
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Mar 14, 2025 -

Claremont Toyota responded

Thanks for your feedback, Rick! We're thrilled to hear that Candace provided you with such excellent service. We appreciate your support and are always here to help with any questions or needs you may have. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2025

Was happy with this visit. The dealer salesman not at all Was inquiring about a Taundra, didn't in bother to answer my questions. So I went to a different dealer after my t More

by ALICIANED2829
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't know his name
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Mar 14, 2025 -

Claremont Toyota responded

Alicia, We're disappointed you didn't receive the attention you deserved. Should you like to discuss this any further, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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