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Claremont Toyota

Claremont, CA

4.4
4,782 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,782 Reviews of Claremont Toyota

January 06, 2025

I recently had the pleasure of purchasing a 2024 Prius from Claremont Toyota, and I couldn't be more thrilled with my experience. From the moment I walked through the doors, the staff greeted me with warm More

by Erik von Wodtke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman, Tony Sanchez, Johnny Vargas
Jan 07, 2025 -

Claremont Toyota responded

Thanks for the fantastic review, Erik! We’re thrilled you had such a positive experience with our team and love your new Prius. Your feedback on our commitment to customer satisfaction means a lot to us. Enjoy driving your dream car, and we appreciate your recommendation! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 04, 2025

The dealership is great but my service guy was not that great he did soso More

by BOBGBATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jan 06, 2025 -

Claremont Toyota responded

It's important you're receiving 5-star service from everyone here and it's disappointing to see that was not the case. We'd like to learn more about where your advisor fell short so we can address this appropriately and make sure we're better serving all of our guests. When you have a moment to speak, please contact us. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 03, 2025

Friendly attentive I think I would buy at Toyota again and thank you for your kindness More

by ARTEAGAF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa, Nestah Arredondo
Jan 06, 2025 -

Claremont Toyota responded

Thank you! We’re thrilled to hear you had such a positive experience with us. Your kind words about our team mean a lot, and we look forward to serving you again in the future! Enjoy your ride! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 03, 2025

bad customer service they dont follow on the parts to fix my issue on the time they toll me More

by ART.MG1916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder, Tony Sanchez
Jan 04, 2025 -

Claremont Toyota responded

Art, We're disappointed to read about this lack of follow-up. If this issue with your vehicle still has not been fixed, please contact us at your earliest convenience and we will be happy to assist you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 03, 2025

It's great that we can handle things so efficiently even without an appointment! Will choose here next time. More

by 8600172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez, Teddy Tobar
Jan 06, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our walk-in service. We look forward to welcoming you back next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 02, 2025

Buying a car here was not easy in the slightest. Our salesman (he goes by JP) was the kindest and easiest Person to work with. Had it not been for him I wouldn’t have given this dealer my money. Af More

by JAYY068
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JP, Edgar Cordero
Jan 02, 2025 -

Claremont Toyota responded

Hi Jay, The car-buying process should be seamless and we're disappointed that this was not the case. Should you like to discuss anything that transpired during this experience, please don't hesitate to contact us. Both your opinion and satisfaction are extremely important to us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 31, 2024

Buen servicio me voy satisfecho con lo que elegí, fue un proceso rápido y eficiente More

by Carlos Nájera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacinto Campante, Mo Alsalamony, Jorge Sanchez, Edgar Cordero, Ali Alkhafaji
Jan 02, 2025 -

Claremont Toyota responded

Carlos, gracias por tus fantásticos comentarios! Estamos encantados de saber que tuvo una experiencia rápida y eficiente. Su satisfacción es nuestra prioridad y esperamos volver a servirle pronto! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

December 31, 2024

Took very long (3 hours quoted 2 once arrived) for basic 15,000 service that I had an appointment for. Service tech overfilled my tires 7 psi over door sticker recommendation. Very disappointed. Waiting are More

by DF
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 02, 2025 -

Claremont Toyota responded

This is extremely discouraging to read. We take pride in providing both prompt and accurate service and we're disappointed that didn't happen. We're also disappointed to see you were unhappy with our waiting area and amenities. Your feedback is extremely important to us and allows us to better serve our guests, which is why we'd like the opportunity to speak with you about this further. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 31, 2024

The experience was great! We've been buying all our vehicles at Claremont Toyota for a reason. They always take good care of us and make us feel welcomed! More

by DIAZ121212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Mo Alsalamony, Ricardo Rodriguez
Jan 02, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience at Claremont Toyota. Our team is dedicated to providing excellent service and making every visit special. Your loyalty means the world to us! Looking forward to seeing you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 30, 2024

I had the best experience, thank you, nasir. .. Mohammed... and Davy. They went about and beyond. More

by JENNYBEAN2356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony, Davy Granados, Nisar Sael
Jan 02, 2025 -

Claremont Toyota responded

Thanks, Jenny! We're thrilled to hear you had such a great experience with Nasir, Mohammed, and Davy. Our team always strives to go above and beyond for our customers. We appreciate your feedback and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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