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Claremont Toyota

Claremont, CA

4.4
4,810 Reviews
Call Dealership (909) 542-1828

601 Auto Center Dr

Claremont, CA

91711

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4,810 Reviews of Claremont Toyota

January 03, 2025

It's great that we can handle things so efficiently even without an appointment! Will choose here next time. More

by 8600172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez, Teddy Tobar
Report | Print
Jan 06, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our walk-in service. We look forward to welcoming you back next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 03, 2025

bad customer service they dont follow on the parts to fix my issue on the time they toll me More

by ART.MG1916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder, Tony Sanchez
Report | Print
Jan 04, 2025 -

Claremont Toyota responded

Art, We're disappointed to read about this lack of follow-up. If this issue with your vehicle still has not been fixed, please contact us at your earliest convenience and we will be happy to assist you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 03, 2025

Friendly attentive I think I would buy at Toyota again and thank you for your kindness More

by ARTEAGAF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa, Nestah Arredondo
Report | Print
Jan 06, 2025 -

Claremont Toyota responded

Thank you! We’re thrilled to hear you had such a positive experience with us. Your kind words about our team mean a lot, and we look forward to serving you again in the future! Enjoy your ride! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 02, 2025

Buying a car here was not easy in the slightest. Our salesman (he goes by JP) was the kindest and easiest Person to work with. Had it not been for him I wouldn’t have given this dealer my money. Af More

by JAYY068
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JP, Edgar Cordero
Report | Print
Jan 02, 2025 -

Claremont Toyota responded

Hi Jay, The car-buying process should be seamless and we're disappointed that this was not the case. Should you like to discuss anything that transpired during this experience, please don't hesitate to contact us. Both your opinion and satisfaction are extremely important to us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 31, 2024

The experience was great! We've been buying all our vehicles at Claremont Toyota for a reason. They always take good care of us and make us feel welcomed! More

by DIAZ121212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Mo Alsalamony, Ricardo Rodriguez
Report | Print
Jan 02, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience at Claremont Toyota. Our team is dedicated to providing excellent service and making every visit special. Your loyalty means the world to us! Looking forward to seeing you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 31, 2024

Took very long (3 hours quoted 2 once arrived) for basic 15,000 service that I had an appointment for. Service tech overfilled my tires 7 psi over door sticker recommendation. Very disappointed. Waiting are More

by DF
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Report | Print
Jan 02, 2025 -

Claremont Toyota responded

This is extremely discouraging to read. We take pride in providing both prompt and accurate service and we're disappointed that didn't happen. We're also disappointed to see you were unhappy with our waiting area and amenities. Your feedback is extremely important to us and allows us to better serve our guests, which is why we'd like the opportunity to speak with you about this further. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 31, 2024

Buen servicio me voy satisfecho con lo que elegí, fue un proceso rápido y eficiente More

by Carlos Nájera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacinto Campante, Mo Alsalamony, Jorge Sanchez, Edgar Cordero, Ali Alkhafaji
Report | Print
Jan 02, 2025 -

Claremont Toyota responded

Carlos, gracias por tus fantásticos comentarios! Estamos encantados de saber que tuvo una experiencia rápida y eficiente. Su satisfacción es nuestra prioridad y esperamos volver a servirle pronto! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

December 30, 2024

I had the best experience, thank you, nasir. .. Mohammed... and Davy. They went about and beyond. More

by JENNYBEAN2356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony, Davy Granados, Nisar Sael
Report | Print
Jan 02, 2025 -

Claremont Toyota responded

Thanks, Jenny! We're thrilled to hear you had such a great experience with Nasir, Mohammed, and Davy. Our team always strives to go above and beyond for our customers. We appreciate your feedback and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 28, 2024

Everything went good up till leaving the car at the service center. I was waiting for the call/message (in the waiting room) from the service center that my car is done, but did not happen till I went More

by IAHMAD2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder, Tony Sanchez, Teddy Tobar
Report | Print
Dec 29, 2024 -

Claremont Toyota responded

Your time is valuable and it must not be wasted like this. We should have done a much better job of communicating to you that your vehicle was ready. This is something we will be addressing with our team and making sure doesn't happen again in the future. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 27, 2024

This was my first visit for service (new car) and they took my car back right away and handled my rideshare for me. Great service. More

by MICCI.RHODES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Dec 30, 2024 -

Claremont Toyota responded

Thanks, Micci! We're thrilled to hear you had a great experience with your new car. Our team is dedicated to providing efficient service and making your visit as smooth as possible. We look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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