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Claremont Toyota

Claremont, CA

4.4
4,786 Reviews
Call Dealership (909) 542-1828

601 Auto Center Dr

Claremont, CA

91711

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4,786 Reviews of Claremont Toyota

September 11, 2024

Dawn in the warranty/ due bill dept is outstanding. She was communicative and accurate with all information. Not only was the work promised done but any and all other concerns were fixed as well More

by MITCHGOLD59
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dawn, James Reeder, Tony Sanchez
Report | Print
Sep 12, 2024 -

Claremont Toyota responded

Thanks, Mitch! We’re thrilled to hear that Dawn provided you with excellent support and addressed all your concerns. Your feedback helps us maintain our high standards. We appreciate your review and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 11, 2024

I felt very ripped off. I should have taken my car somewhere else. $800 reset More

by T814SILVER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don’t know name
Report | Print
Sep 12, 2024 -

Claremont Toyota responded

We never want our guests to feel this way, which is why we'd like the opportunity to learn much more about this concern. Please contact us at your earliest convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 11, 2024

I like the Claremont toyota Quick and friendly service even busy time I'll be there next service More

by SEUNGHOKIM56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
Report | Print
Sep 13, 2024 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and friendly experience with us, even during busy times. We look forward to seeing you again for your next service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 11, 2024

Ernesto provided excellent service. Made the process of purchasing my beehive very easy and hassle free More

by YURYMOROZCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Rojas Castaneda, Felix Talavera Camacho, Jorge Sanchez
Report | Print
Sep 12, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Ernesto made your beehive purchasing experience smooth and enjoyable. Your satisfaction is our priority, and we appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 10, 2024

The service center was helpful and kind. Originally I went to the wrong garage and they led me to the right place More

by Sydney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado, Henry Figueroa
Report | Print
Sep 11, 2024 -

Claremont Toyota responded

Thanks, Sydney! We’re thrilled to hear that our team was helpful and kind in guiding you to the right place. Providing excellent service is our priority, and it's great to know we made your experience a positive one! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 09, 2024

Staff is friendly service department is prompt and it communicates very well. I am pleased with their service. More

by APPLESAUSE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez
Report | Print
Sep 10, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our friendly staff and prompt service. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 08, 2024

Worked with our price range and answered all of our questions even after we left the dealership . More

by jonathanacuna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Salas
Report | Print
Sep 09, 2024 -

Claremont Toyota responded

Thanks, Jonathan! We’re thrilled to hear you had a great experience with us. Our team is always here to help, even after you drive off. Your feedback means a lot! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 07, 2024

Everything was fine until I found out they charged me 8,000 for extended maintenance warranty that they did not discuss with me I found out thru Toyota finance More

by OJEDAIVAN20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Rojas Castaneda, Daniel Vera, Daniel Vidales
Report | Print
Sep 09, 2024 -

Claremont Toyota responded

Transparency is a top priority to us here, which is why this is discouraging to read. When you have an opportunity to speak, we'd like to learn more about this. We look forward to hearing from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 07, 2024

The waiting time is not a schedule appointment time! Waiting time is too much long! More

by BW_BING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bert Gonzalez
Report | Print
Sep 09, 2024 -

Claremont Toyota responded

Your time is important and we're disappointed your recent service visit was longer than expected. When you have a moment to speak, we'd like to learn more about when you stopped by and what caused this delay. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 07, 2024

Excellent customer service. Got more than I expected. Thought I’d be buying a used car but left with a brand new Camry. More

by BHW71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica, Jonathan Fairman, Pedro Bernal, Jacob Calderon
Report | Print
Sep 09, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience and drove away in a new Camry. Your satisfaction means the world to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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