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Claremont Toyota

Claremont, CA

4.4
4,793 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,793 Reviews of Claremont Toyota

March 15, 2024

My experience is always great! Whenever I take my car for service. I will recommend this service center. More

by DEOTINA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Mar 19, 2024 -

Claremont Toyota responded

Thank you for recommending our service center! We're thrilled to hear that your experiences have been consistently great. If there's anything else we can do to make your visits even better, please don't hesitate to let us know. We appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

The sales guy ricky Rodriguez was amazing, the finace guy dont remember his name was really rude and in a hurry because I was preapproved thru my bank, I felt dismissed by him, and when I came in to get the More

by KICKINGUP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
Mar 15, 2024 -

Claremont Toyota responded

We're pleased to see Ricky took great care of you, but it is discouraging to read about your negative interaction with a member of our finance team. You should be receiving 5-star service from everyone here and we're disappointed it took this long to turn on your alarm. We do hope that you're enjoying your vehicle and should you like to discuss your experience here further, please feel free to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

It was very crowded in the waiting area. Not enough seats. None of the people there smiled or looked like they liked their job More

by ROSIEHM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo, Jonathan Fairman, Ricardo Hernandez, Fabricio Escobal
Mar 14, 2024 -

Claremont Toyota responded

Rosie, We appreciate you stopping by and taking the time to share your experience. We're disappointed you weren't completely satisfied with your visit here. Should you like to discuss any of the issues you've outlined in this review, please don't hesitate to contact us. We're here to help and your feedback is important to us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

Muy complacido con la atencion del señor Llamas, fue una buena experiencia por la cual sera a partir de ese dia el consejero de servicio de mi preferencia. More

by JAAMAYA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny LLamas
Mar 15, 2024 -

Claremont Toyota responded

Hola Jaamaya, ¡gracias por compartir tu experiencia positiva! Estamos encantados de saber que nuestro equipo le brindó un excelente servicio. Esperamos seguir siendo su asesor de servicios preferido en el futuro. Si tiene más comentarios, no dude en comunicarse. Saludos, Equipo De Relaciones Con El Cliente guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

My experience is always great. The dealership is always well kept and ran. My service writer Lewis is easy to work with and very professional. great costumer service. More

by JRMAFIA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Macias service department ⭐️⭐️⭐️⭐️⭐️
Mar 15, 2024 -

Claremont Toyota responded

Hi JRMAFIA34, thank you for sharing your positive experience at our dealership! We're thrilled to hear that Lewis provided you with excellent customer service. We strive to maintain a well-kept and efficiently run environment for all our customers. We appreciate your feedback and look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

Phil, my service advisor, was very knowledgeable, professional, supportive, and provided me with straight answers of what needs to be addressed and/or repaired now. More

by GODCSAY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Mar 15, 2024 -

Claremont Toyota responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our service advisor knowledgeable, professional, and supportive. Providing straightforward answers is always our goal. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

Great job and professional in making sure all my needs where meet and resolving all issues with my truck More

by PHYLLIS_2006@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Mar 15, 2024 -

Claremont Toyota responded

Phyllis, thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and that we were able to meet all your needs. Customer satisfaction is our top priority, and we are always here to help resolve any issues. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2024

Great service department. Respectful and professional team members. Awesome that they honor coupons/offers. Been using Claremont Toyota for over 20years and drive from high de More

by A1CHUCKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector in service bay, Tony Sanchez
Mar 14, 2024 -

Claremont Toyota responded

Hi Chuck! Thank you for the glowing review! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with our service department. We look forward to continuing to provide you with exceptional service for many more years to come. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2024

Car was done perfect and Oscar A made it a smooth transaction as always. Thanks More

by Chris Dillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar A
Mar 14, 2024 -

Claremont Toyota responded

Hi Chris, thank you for taking the time to leave such a positive review! We're thrilled to hear that your experience with Oscar was seamless and that your car was done perfectly. We appreciate your feedback and hope to continue providing excellent service in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2024

Totally awesome best service I had. Great service employees. I come here all the time. More

by L.REICHELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Mar 14, 2024 -

Claremont Toyota responded

Hi L, thank you so much for your kind words! We're thrilled to hear that you consistently enjoy our service and our team members. If there's anything specific you love about your visits, feel free to share - we always appreciate feedback from our valued customers. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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