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Claremont Toyota

Claremont, CA

4.4
4,786 Reviews
Call Dealership (909) 542-1828

601 Auto Center Dr

Claremont, CA

91711

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4,786 Reviews of Claremont Toyota

March 15, 2024

Good service, Quick response Straightforward process Able to explain all the options clearly and concisely More

by PIINTSANG
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Mar 19, 2024 -

Claremont Toyota responded

Hi Piintsang, thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Providing excellent service and clear communication is always our top priority. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 15, 2024

Thus far great service communication for from advisor was great. Highly recommend this dealership to my friends More

by FAVELAROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez
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Mar 19, 2024 -

Claremont Toyota responded

Thank you so much, Favelarose! We're thrilled to hear that you had a positive experience with our advisor and that you would recommend our dealership to your friends. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 15, 2024

Me gusta llevar mi carro a Cleremont toyota con Luis Macías se los recomiendo siempre me a hayudado con mis dudas sobre mi carro More

by EVAPUAC123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macías, , Henry Figueroa, Jacob Calderon, Brandon Martinez
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Mar 19, 2024 -

Claremont Toyota responded

Gracias por recomendarnos Eva. Estamos encantados de saber que Luis le ha brindado un excelente servicio y asistencia con su automóvil. Nos esforzamos por garantizar que todos nuestros clientes tengan una experiencia positiva con nosotros. Apreciamos sus comentarios y esperamos poder servirle nuevamente. Saludos, Equipo de Relaciones Con el Cliente guestrelations@claremonttoyota.com 909-625-1500

March 15, 2024

Very friendly staff, very helpful and organized. Kept me informed on my status and what was being done More

by CLMORRIS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
Report | Print
Mar 19, 2024 -

Claremont Toyota responded

Hi CLMORRIS03, thank you for your wonderful review! We're thrilled to hear that our staff was able to provide you with a friendly and organized experience. Keeping our customers informed is a top priority for us. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

Great job and professional in making sure all my needs where meet and resolving all issues with my truck More

by PHYLLIS_2006@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Report | Print
Mar 15, 2024 -

Claremont Toyota responded

Phyllis, thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and that we were able to meet all your needs. Customer satisfaction is our top priority, and we are always here to help resolve any issues. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

Phil, my service advisor, was very knowledgeable, professional, supportive, and provided me with straight answers of what needs to be addressed and/or repaired now. More

by GODCSAY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Report | Print
Mar 15, 2024 -

Claremont Toyota responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our service advisor knowledgeable, professional, and supportive. Providing straightforward answers is always our goal. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

The sales guy ricky Rodriguez was amazing, the finace guy dont remember his name was really rude and in a hurry because I was preapproved thru my bank, I felt dismissed by him, and when I came in to get the More

by KICKINGUP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
Report | Print
Mar 15, 2024 -

Claremont Toyota responded

We're pleased to see Ricky took great care of you, but it is discouraging to read about your negative interaction with a member of our finance team. You should be receiving 5-star service from everyone here and we're disappointed it took this long to turn on your alarm. We do hope that you're enjoying your vehicle and should you like to discuss your experience here further, please feel free to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

My experience is always great. The dealership is always well kept and ran. My service writer Lewis is easy to work with and very professional. great costumer service. More

by JRMAFIA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Macias service department ⭐️⭐️⭐️⭐️⭐️
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Mar 15, 2024 -

Claremont Toyota responded

Hi JRMAFIA34, thank you for sharing your positive experience at our dealership! We're thrilled to hear that Lewis provided you with excellent customer service. We strive to maintain a well-kept and efficiently run environment for all our customers. We appreciate your feedback and look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

Muy complacido con la atencion del señor Llamas, fue una buena experiencia por la cual sera a partir de ese dia el consejero de servicio de mi preferencia. More

by JAAMAYA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny LLamas
Report | Print
Mar 15, 2024 -

Claremont Toyota responded

Hola Jaamaya, ¡gracias por compartir tu experiencia positiva! Estamos encantados de saber que nuestro equipo le brindó un excelente servicio. Esperamos seguir siendo su asesor de servicios preferido en el futuro. Si tiene más comentarios, no dude en comunicarse. Saludos, Equipo De Relaciones Con El Cliente guestrelations@claremonttoyota.com 909-625-1500

March 14, 2024

It was very crowded in the waiting area. Not enough seats. None of the people there smiled or looked like they liked their job More

by ROSIEHM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo, Jonathan Fairman, Ricardo Hernandez, Fabricio Escobal
Report | Print
Mar 14, 2024 -

Claremont Toyota responded

Rosie, We appreciate you stopping by and taking the time to share your experience. We're disappointed you weren't completely satisfied with your visit here. Should you like to discuss any of the issues you've outlined in this review, please don't hesitate to contact us. We're here to help and your feedback is important to us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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