Claremont Toyota - Service Center

First I make my appt on line which is convenient for me. I then receive a Text reminder for my up coming appts. When I arrive I’m greeted by the check in rep then a am greeted again to go over any addition I then receive a Text reminder for my up coming appts. When I arrive I’m greeted by the check in rep then a am greeted again to go over any additional concerns with my car. Plus if the wait is too long Customer service will provide a Uber ride home or in my case I had to go to Macys :). I received several text on when my car would be ready. Luckily my husband doesn’t mind staying until my car was ready he likes the waiting room atmosphere. I then received a text my car was ready and so was I from shopping. More

Made an appointment and was greeted and car was ready within a few hours. Great service! within a few hours. Great service! More

Was quoted a higher amount for a service I didn't ask for. Just because I l'd had it done in the past. That's awful! Had I not questioned it, Claremont Toyota would have been paid for a service not done for. Just because I l'd had it done in the past. That's awful! Had I not questioned it, Claremont Toyota would have been paid for a service not done! More

Service advisor called stating there was a nail in the passenger rear tire and could not be fixed. Also, stated the cabin / air filter needed to be replaced. I declined both suggestions. A) went to a passenger rear tire and could not be fixed. Also, stated the cabin / air filter needed to be replaced. I declined both suggestions. A) went to a tire shop and no nail was found on any of the tires. Drove the car more than 29 miles and no flat tire. Filters are good , car only has 18,000 miles. very disappointed in telling customers you need something when in reality nothing is needed. We have purchase 3 cars from Claremont. More

Very nice and efficient the waiting area is large but my daughter and I could not sit together very busy but everyone is very helpful and courteous..the guy who helped us was excellent...it was a good exper daughter and I could not sit together very busy but everyone is very helpful and courteous..the guy who helped us was excellent...it was a good experience def will be back More

Phil Tarin is a great service advisor. We use him all the time. He really takes care of us. Thanks. We use him all the time. He really takes care of us. Thanks. More

I’m very disappointed with my recent experience at Toyota of Claremont. I brought in my truck for a warranty repair due to peeling paint. Not only did they fail to paint all the affected areas—including skip of Claremont. I brought in my truck for a warranty repair due to peeling paint. Not only did they fail to paint all the affected areas—including skipping the hood entirely—but the work they did complete felt rushed and incomplete. What made matters worse is that when I went to pick up my truck, they had lost my key. I ended up waiting over two hours while they searched for it, with no clear communication or apology. This kind of disorganization and lack of accountability is completely unacceptable, especially from a dealership representing a major brand like Toyota. I expected much better service and follow-through, and unfortunately, I can’t recommend this location based on my experience. More

Luis Mario Calle very helpful and informative. Im satisfied with my car purchase. Thankyou all. Im satisfied with my car purchase. Thankyou all. More