Claremont Toyota
Claremont, CA
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4,807 Reviews of Claremont Toyota
Oscar is by far your best service representative, and he has always been honest and dealt with me with extreme professionalism. He should be promoted. has always been honest and dealt with me with extreme professionalism. He should be promoted. More
Very clean and personal are helpful. Greeted promptly. Was kept informed of the process with my vehicle via text message and phone calls. Greeted promptly. Was kept informed of the process with my vehicle via text message and phone calls. More
Erik was very approachable and patiently answered all my questions. He demonstrated a high level of professionalism throughout the process, and I hope to receive his professional services again in the futur questions. He demonstrated a high level of professionalism throughout the process, and I hope to receive his professional services again in the future. More
I am writing to formally lodge a complaint against Claremont Toyota regarding a service visit on April 6 Oil Change. During a routine oil change, my vehicle sustained a scratch that was not there w Claremont Toyota regarding a service visit on April 6 Oil Change. During a routine oil change, my vehicle sustained a scratch that was not there when I dropped the car off. When I brought this to the dealer's attention, they refused to take responsibility. But the hurt part is when Lady Angie escalated my case to a woman manager, she called us and stated they have no responsibility to my car scratches. When we asked our question, she just stopped us and interrupted us and we cannot even finish a sentence. She was so rude and dismissive. And if she is representing the method and beliefs of Claremont Toyota, I have nothing to say. More
Evening after my service I was contacted by Erik asking me to bring back my car because there might of been a mistake made during service was given a beautiful camary rental free of charge to use during th me to bring back my car because there might of been a mistake made during service was given a beautiful camary rental free of charge to use during the time they reserved my car and refunded me the five hundred and some money I paid for the service and I cannot thank God enough for the treatment I received made me feel like royalty . I will always comeback for all my car needs to Claremont Toyota very friendly, very curteous makes your heart feel good to see people acting like this towards other people especially Erik very nice young man. Thank you, thank you for such an experience. More

