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Dealership
Claremont Toyota - Service Center
Claremont, CA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
443 Reviews of Claremont Toyota - Service Center
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February 27, 2021
"Great, friendly service! I really appreciated how prompt..."
- MARCUS.JOHNSON.1983
Verified CustomerGreat, friendly service! I really appreciated how prompt they were with getting my complementary 5,000 mile service done! I look forward to going back when I get to 10,000!
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Helpful February 27, 2021
"Oscar Vergara is the best service advisor. His..."
- LUDWIG.MUNEVAROscar Vergara is the best service advisor. His dedication to his clients, knowledge and excellent interpersonal skills are what has kept me coming to this dealership for over 6 years. He treats you like family!!
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Oscar Vergara
February 26, 2021
"Service advisor was very courteous and professional. He..."
- LoyalCustomerService advisor was very courteous and professional. He was quite knowledgeable of our vehicle's needs and was prompt in notifying us when work was completed. I was very pleased with this service appointment.
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Wright, Jeremy
February 26, 2021
"The dealer ship got my car into the service center the..."
- ABSHWKRThe dealer ship got my car into the service center the same day. The personnel were fantastic and courteous - however, the reason why I took my car in still had the same issue - there is a squeaking noise on the passenger front right side when you start to slow/brake. The dealer checked the brakes and wheel and didn't find anything out of the norm - but when I drove away - it still had the noise.
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February 26, 2021
"Mr Scott Zalibra is always a pleasure to work with. I..."
- RG20343Mr Scott Zalibra is always a pleasure to work with. I trust him to keep my vehicle in a good safe driving condition. People like him is what keeps me satisfied to be your customer. I plan to buy my next Toyota at Claremont. Thank you.
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Scott Zalibra
February 25, 2021
"This was my second time bringing my car to Claremont..."
- Doctor1This was my second time bringing my car to Claremont Toyota for service. I really appreciate Candace Harrington! She is very professional and listens intently when I ask questions. I forgot to ask her to order an extra key for my car before I left the dealership. I called her and she assured me she would take care of the order. The key was ready when I arrived to pick up my car.
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Candace Harrington
February 25, 2021
"I have to say I wasn't expecting much when I visited this..."
- ITSMISSVEEI have to say I wasn't expecting much when I visited this time because I had some bad experience in the past, but this visit was much better, and Luis did a good job with helping me resolve my issues. Thank you.
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Luis in the Service Dept handle my vehicle, and I was pleased with the outcome.! Thank you.
February 25, 2021
"Javier Bernal was very good at explaining the work that..."
- CHUCK.RASSIEURJavier Bernal was very good at explaining the work that needed to be done. I appreciated the courtesy discount and washing the car. This is where I always bring our Avalon.
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Javier Bernal
February 25, 2021
"Best customer service ever...Bert took good care of me &..."
- MSMARMAR1468Best customer service ever... Bert took good care of me & my Sons car was ready 2 be picked up ...Not to mention the Car was washed..I am very pleased...Thanks
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Bert # Service
February 24, 2021
"Wonderful service & wonderful 1st time experience. I was..."
- VIVANOELWonderful service & wonderful 1st time experience. I was treated professionally & on time & the communication between my service advisor Javier Bernal & I throughout the day was wonderful because he kept me well informed.
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JAVIER BERNAL
