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Claremont Toyota - Service Center

Claremont, CA

4.4
3,086 Reviews

3,086 Reviews of Claremont Toyota - Service Center

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September 23, 2022

Ivica Zupic is the best manager you could ever have. Trust me anyone could agreed to that comment. More

by DONJAY333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivica Zupic
Sep 23, 2022 -

Claremont Toyota responded

We are ecstatic to hear that you had an enjoyable experience here with Ivica. We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2022

Told me that it would take Three hours for an oil change and ended up waiting for SIX hours More

by NICKMAROUSEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy
Sep 23, 2022 -

Claremont Toyota responded

We understand your time is valuable and we're discouraged to see services took this long. When you have a moment, please contact us, as we'd like to learn more about when you came in.. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2022

Waiting so long time. For oil change only. My home is so far. Thank you More

by 郭庆丽1001
Price
Recommend Dealer
Yes
Employees Worked With
Yong Zhao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Claremont Toyota responded

We are disappointed to hear that you had to wait a long time during your visit. Please contact us at your convenience should you like to speak about this issue any further. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2022

Everyone was so slow and didn’t even care to be there. I made an appointment for my first 5k mile service which is basic. Waiting for over 4.5hrs. Taking my business to Glendora. More

by GFALCON571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember service adviser
Sep 26, 2022 -

Claremont Toyota responded

Basic services must be completed in a much more timely manner and we understand your frustration. Please contact us when you have a moment, as we'd like to learn more about when you stopped by, so we can make sure this doesn't continue to happen. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2022

Upon arrival to Claremont Toyota I remember thinking how busy this place is. I wasn't sure I would get my car back in a timely matter but I got it back in 4 hours as promised. Excellent service, nice people More

by KC656CALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janeth Mestas
Sep 26, 2022 -

Claremont Toyota responded

We are thrilled to hear that we got you in and out as soon as possible! We look forward to hearing from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2022

Very helpful peoples I can said they exceeded my expectations, And I’ll work on my next purchase thank Claremont Toyota. More

by Djrm1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martínez
Sep 26, 2022 -

Claremont Toyota responded

it's wonderful to see that you had a positive experience! We really appreciate your feedback and hope to see you back again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2022

Fast, quality, friendly, I like Toyota Claremont service, I will be back for further service, thanks More

by GUOQINGLI1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yong Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Claremont Toyota responded

It pleases us to see that you had a memorable service visit and we look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 22, 2022

Was able to get into the car of my choice, Luis aka Turbo was willing to work with me and gave me the highest price possible on my trade in. His co workers were all helping and did not disappoint. Claremont More

by THACH.LAM98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
Sep 23, 2022 -

Claremont Toyota responded

You deserve nothing but the best, and we're grateful to know Luis provided you with nothing less than that! Please let us know if there is anything else we can help you with! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 22, 2022

The service went great. I dropped off my vehicle and came back for my car later. I was provided with an optional 5 service maintenance plan which helped me save money in the More

by PTHAIPHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Sep 23, 2022 -

Claremont Toyota responded

We're more than happy to hear that your service experience was nothing short of stellar with Hugo. We appreciate your business and we can't wait to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 22, 2022

The wait time it’s too long. I waited 4 hours for a service and I had an appointment. They can’t blame COVID or short staff no more. More

by JIMMYMATA360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure the name
Sep 26, 2022 -

Claremont Toyota responded

Jimmy, We understand your time is valuable and we must complete services in a more timely manner. We'd like to learn more about when you stopped by so we can address this appropriately with our team. Please contact us when you have a moment to discuss your experience further. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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