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Claremont Toyota - Service Center

Claremont, CA

4.4
3,082 Reviews

3,082 Reviews of Claremont Toyota - Service Center

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December 15, 2021

Always had a fast and pleasant visits when arriving. Even when I show up with no appointment they still help and offer a no show . More

by PATRICIAR298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 15, 2021

Very good service. I am very happy to see that you guys help a lot More

by MEDINAYAMI22
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
Dec 15, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 15, 2021

I've been going to Claremont Toyota for many years now, and scheduling an appointment has been fairly simple. I like the guest lounge and I appreciate that checking out post-service is easier now. It would More

by Lduong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 15, 2021

Excellent customer service, accurate expected time, very please with the maintenance done to my Camry. More

by R5424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 14, 2021

Fast service! Very friendly staff, they have free beverages for u while u wait in the waiting room! That’s why I love Toyota! More

by NUNEZCARLOS096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 14, 2021

I spend 30 min in my truck wiring for help and i was male my appoiment , i dont like because more per9ns in no appoiment line leve they car more faster than my appoiment More

by JJA_JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

Service was fast and professional. And the waiting area was spotless and comfortable. A great experience. More

by COASTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 14, 2021

Service was fast and effective, my only question is: why are prices so high for most repairs. I been a customer for almost 15 years and a regular/loyal customer. Loyal customers should get better discounts/ More

by BENJAMIN.SEGURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Dec 14, 2021 -

BENJAMIN.SEGURA responded

Is a real person reading our responses? Looks like the answer is a generic response with no answers or evaluation on my feedback.

December 14, 2021

Very clean...love the complimentary snacks and beverages whilst waiting for my vehicle. Well lit waiting area and casjier is in it as well making it very convenient to check oit the vehicle when ready. W More

by IAMARIEL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Dec 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 13, 2021

Great customer service. I was able to get my appointments scheduled in a timely manner at had no inconveniences. Easy process to get my car serviced and obtained access to a rental while my car was at the de More

by YESENIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis M and Tony
Dec 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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