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Claremont Toyota - Service Center

Claremont, CA

4.4
3,096 Reviews

3,096 Reviews of Claremont Toyota - Service Center

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September 06, 2021

My appointment went smoothly, from set up to my appt date. Candace explained well about my 24 month service and as promised I got a call that my car is ready for pick up More

by RAMONROSELLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Candace
Sep 06, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 06, 2021

on this occasion I received an excellent service. Humberto González was my service advisor and he was very friendly and the time of service was agreed upon excellent attention More

by JFKM06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto González
Sep 06, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 06, 2021

Always satisfied every time I get my oil changesOr need Always satisfied every time I get my oil changes Or need something done to my Camry. Phil Teran is great and he never disappoints this customer. More

by MARTINI_MELLYMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Teran
Sep 06, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 03, 2021

Staff was super helpful, from booking the appointment to picking up my car. The excellent service was worth the drive! I would recommend this dealer to anyone! More

by SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Sep 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 03, 2021

Service was great but would be appreciated if sales department personnel would communicate with customers in regards of service done to your vehicle. Other than that everything was great. More

by RPEDROZA500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvoldo Godoy
Sep 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 03, 2021

Was scheduled for the same complaint. Took off from work only to be told that they needed more time for a diagnostic test and that I would need to leave vehicle. Also there were no loaner vehicles availabl More

by LCWARR
Recommend Dealer
No
Employees Worked With
Service
September 03, 2021

Luis Macias was the serviceman, he was very helpful. He's still working with Red Shield warranty to get approval. They seem to be dragging their feet but Luis is on top of it. More

by MCKINNIS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Sep 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 02, 2021

Great service!! Thanks Justin. Your CS was great, and this is why I am a returning customer. Drop off was super easy and fast, no hassle More

by ASIASAL79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 02, 2021

It was great. They were very nice and asked if there were any other issues I needed to report . They called as soon as my car was done More

by JLOPEZ3296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 02, 2021

Just didn’t feel welcomed or valued for my patronage. Car hand off was disorganized, uncommunicative and car seem to be left treaty less than carefully. More

by SIRLOPES10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo
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