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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews

3,090 Reviews of Claremont Toyota - Service Center

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August 12, 2021

Luis Estrada was not only efficient and knowledgable, but he was extremely patient and took his time in answering all my questions. I felt really taken cared of. More

by K Hutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Estrada, Adrian Romero
Aug 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 11, 2021

Claremont is great!. We’ve purchased two vehicles from there. We were very impressed with the gentleman who did our financing. He was awesome. We are also very impressed with Jeremy Wright and the service More

by PSUNIGA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lopez , Pablo Lopez
Aug 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 11, 2021

She said: “the pressure light off mean the sensor was good, When light on mean sensor was bad” It’s a joke. They didn’t check the sensor, even measured tires pressure, only looked at the light on/off. W More

by DEBBIEWU44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor :Olive Verdot Pratt
August 11, 2021

Wash service is not available during my maintenance period. It happens 2 times since my last maintenance. They said that this machine didn’t work. Since my previous maintenance, it didn’t work also. Wh More

by DATNP92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
August 11, 2021

Vehicle was dropped and picked up on a timely manner. Love the waiting area with the free beverages. Humberto was wonderful and helpful and suggested what the vehicle need work. More

by JCUADRA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Gonzalez
Aug 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 11, 2021

Great service getting ready to buy another car but I do not like being harassed by your sales department!! I will sell my Highlander on my own! Thank you!, More

by AKABABBS04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Aug 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 10, 2021

Had to wait awhile but service advisor did help when my car was ready, as it sat in the lot for some time. Thank You! More

by AMBRIZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not Sure
Aug 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 10, 2021

I always have a great experience at Claremont Toyota. Olive is friendly , professional, and goes out of her way to put the customer first. Thank you! More

by REYNASOSA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia vedoy
Aug 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 09, 2021

Michael was very helpful and my car maintenance was done in an efficient amount of time. Everyone at the dealership were so helpful. I will definitely be coming back again. More

by REGINEFDELEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
Aug 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 09, 2021

The service tech was great. Long line to get checked in and very long wait for service. We cannot do the drop off and go home thing because we live too far away. We keep having the same problem visiting More

by MIKE@TKRLLCCONSULTING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivica Zupic
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