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Claremont Toyota - Service Center

Claremont, CA

4.4
3,106 Reviews

3,106 Reviews of Claremont Toyota - Service Center

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May 20, 2021

Service was good always keeping me informed of my car. Also liked the service my will need on the print out paper. Very with the service. More

by SVRMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvoldo Godoy
May 20, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 19, 2021

Was seen by service advisor quickly. Overall the waiting area was kept clean and comfortable. The area was spacious even with the proper social distancing rules. More

by RABBITRIDERDESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 19, 2021

Oswaldo was courteous, effective and professional. He was able to accommodate and accomplish what I needed done this visit. Keep up the Good Work, Oswaldo! More

by RICKU5411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 19, 2021

My main complaints are twofold, the time it takes for your car to be serviced and the way the service reps always recommend the most expensive service plan. I know that taking my car for servicing will t More

by CYNTHIARRIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jeremy wright
May 19, 2021

Had a wonderful experience at Claremont Toyota. Came in for a oil change and recall for my Tacoma. Oscar helped me out and took care of all my questions and car service needs. Will continue to be a loyal c More

by JKHOUNTHAVONG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar, Vergara
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Sep 06, 2022 -

JKHOUNTHAVONG responded

See you next time!

May 19, 2021

Excellent costumer service provided by Juanita Moran . I just went for an oil change but She mentioned about a recall on my car and it was done in a couple of hours. More

by ORALBA G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Moran
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 18, 2021

I’ve been a customer for 4 years now and I’ve always had a pleasant experience. The people in theservice department are so nice. The waiting area is clean and comfortable with free beverages! More

by SCHOFER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 18, 2021

I had an appointment at 7am for a routine service for my Camry and it took over 4 hours to complete. Very disappointed especially since I purposely made my appointment for 7am. More

by RACHEL.CERVANTEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Alvarado
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

The service is very friendly and gives advice about the service . The service was very quick and satisfying The waiting area is nice and clean More

by SIDNAVONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 18, 2021

Everyone was so nice!! My car was done sooner than expected which is great! explained everything well to me and made sure I knew what was going on. More

by ALEXISVILLA84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigoberto Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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