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3,106 Reviews of Claremont Toyota - Service Center
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May 07, 2021
Very helpful and courteous and took me right away I didn’t have to wait. He asked how he was able to help and waited for me to explain. didn’t have to wait. He asked how he was able to help and waited for me to explain. More
by CHERYLCHAVEZ234
Verified Customer
May 07, 2021
Olivia was kind and Nice and it is always a pleasure working with her. I also think that it was a good ideal to update your system so that your service workers can see that maintenance that was done and working with her. I also think that it was a good ideal to update your system so that your service workers can see that maintenance that was done and what needs to be done in the future. More
by ACETHEBISHOP1
Employees Worked With
Olivia was so nice.
May 07, 2021
I was not happy with the length of time it took I made my appointment a week in advance. and explained to the rep. that my my had a heart attack and that i needed just an oil change,nothing else.That I had a appointment a week in advance. and explained to the rep. that my my had a heart attack and that i needed just an oil change,nothing else.That I had a narrow time frame ,while she was sleeping I was first in line, rep. said fine to my request,but it was still two hours wait for my car I was on my way to leave ,without the oil change ,when he told me it was ready I know I will not receive an answer to this letter.In the 19 years I have been coming here ,I have never received an answer More
by KIOSKC
Employees Worked With
do not remember
May 07, 2021
Satisfied beyond expectation. Thank you and keep up the good work for my guaranteed return in the future. Why do you need more than 25 words to fill this box, isn't one word enough to say it all? good work for my guaranteed return in the future. Why do you need more than 25 words to fill this box, isn't one word enough to say it all? More
by DSHIMKHADA
Employees Worked With
Oscar in the Service Department is excellent.
May 07, 2021
I was not happy when I was call, my car was ready, 2:30 pm lI was not call, to explain the findings of the noise and other issues my car needed to be fixed. 5:50 Went to pick up my car and it was not ready pm lI was not call, to explain the findings of the noise and other issues my car needed to be fixed. 5:50 Went to pick up my car and it was not ready. I got my car at 7:05 pm. Would like to talk to a supervisor. More
by GRANDMA.FERRIZ
Employees Worked With
Oscar Vergara; Scott
May 07, 2021
Great experience. Always friendly excellent customer service. Olive was very helpful. Fast and easy service. A+++ A+++ A+++ A+++ A+++ A+++ A+++ A+++ A+++ A+++ service. Olive was very helpful. Fast and easy service. A+++ A+++ A+++ A+++ A+++ A+++ A+++ A+++ A+++ A+++ More
by AVILA79US
Employees Worked With
Olive
May 06, 2021
Olivia service representative could gain much more communication skills. Made a 1pm appoint come 5:30pm and I am still waiting. Olivia has no explanation. communication skills. Made a 1pm appoint come 5:30pm and I am still waiting. Olivia has no explanation. More
by ROCIO
Employees Worked With
Olivia, Vedoy
May 06, 2021
Great service. Friendly staff and overall very helpful. Completed the work on my vehicle in the time promised with no issues. Pricing was fair as well. Completed the work on my vehicle in the time promised with no issues. Pricing was fair as well. More
by BeeJ
Employees Worked With
Phil Tarin
May 06, 2021
I made an appointment for Monday May 3, 2021 at 10:45am for a simple oil change. I arrived to a line of vehicles. When I met with the representative, Candace Harrington, I stated that I would be waiting th for a simple oil change. I arrived to a line of vehicles. When I met with the representative, Candace Harrington, I stated that I would be waiting there for my vehicle. She wrote it on my paperwork to the technician. After 2 and a half hours passed and I had not been contacted or updated regarding my vehicle, I texted the number provided and inquired about the status. I received a response in ten minutes that my vehicle was ready. It took another ten minutes to receive my vehicle. When I got in my vehicle, all the windows were opened completely and it was very hot in my vehicle. This told me my vehicle had been sitting in the hot sun all this time and they had not started on my vehicle until I texted Candace. It seemed they forgot about me and the fact I had been waiting. Very poor service. More
by TRUSTINGHIM2
Employees Worked With
Candace Harrington
May 06, 2021
I was taken at my appointment time and service was written up quickly, efficiently and friendly. The service time was the longest I have ever had, about 2 1/2 hours but you were busy and I didn't hav written up quickly, efficiently and friendly. The service time was the longest I have ever had, about 2 1/2 hours but you were busy and I didn't have a problem waiting. More
by BSKELDON60
Employees Worked With
Javier Bernal, service
