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Claremont Toyota - Service Center

Claremont, CA

4.4
3,106 Reviews

3,106 Reviews of Claremont Toyota - Service Center

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February 13, 2021

Received excellent service from Candace Harrington in the Service Department. She was Professional, friendly and timely. The facility was clean and employees were practicing social distance More

by NK007_UPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Herrington
Feb 15, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 12, 2021

Great Service. Good estimate on when work would be completed. Received text message on work updates. Offered free "lyft" drive home which was nice since they wanted to eliminate unnecessary contact or More

by RAMIREZDENNIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Gonzalez
Feb 12, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 12, 2021

Friendly people and reliableI do not know what to say. I Friendly people and reliable I do not know what to say. I like the facility and it very conviently located. I had the appointment and it went throu More

by RIAZSHEIKH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joshua
Feb 12, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 12, 2021

3 hours waitting. Just a service. I need the front 3 hours waitting. Just a service. I need the front wipers to be changed (only de rubber band), they didn't have one. Thank you More

by MASADA151
Recommend Dealer
No
Employees Worked With
No remember
Feb 12, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are very sorry to hear you had to wait longer than usual at our dealership. If there is anything that I can do for you, please don't hesitate to contact me at any time We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 12, 2021

I am very pleased about the service of my service adviser Mr. Philip Train. He was very polite, knowledgeable, n very helpful. He texted me when my car was ready. The place was very clean n give you free dri More

by AMELIAGUINTU0916
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Philip Tarin
Feb 15, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 11, 2021

Always a positive visit! Olive always explains things clearly and service is always quick and efficient! Her suggestions are appreciated and advising us of specials/coupons is always a plus. More

by RUBIOGENEVIEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olive
Feb 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 05, 2021

Overall good service. Been 1 year. I hate I had to leave my truck and come back because I don't live in the area and due to COVID there was no shuttle. Truck makes a noise when I shut off, they say it's the More

by MUSICLUVBUFFET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Umudu
Feb 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 03, 2021

Had my car serviced for the 90k. Pleasant interactions with the service staff and cashier. Prices for the services was more expensive that anticipated even with the discount, according to the service adv More

by EDUC822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
Feb 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 03, 2021

Candice was polite and most helpful. I am very much at risk from COVID. She helped me locate an outdoor area rather than the waiting room and the installation was done quickly. I cannot speak for the qua More

by MARNY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Candice
Feb 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Feb 04, 2021 -

MARNY responded

Please let me know what kind of warrenty there is on the battery installed.

February 03, 2021

Very fast service,Had my car service faster than I Very fast service, Had my car service faster than I expect and also haave my car washed too. I didn;t expect to have a carwash service More

by BAYNGUYEN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know his name, nut he is greate
Feb 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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