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Claremont Toyota - Service Center

Claremont, CA

4.4
3,104 Reviews

3,104 Reviews of Claremont Toyota - Service Center

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January 15, 2021

The service advisor was so dedicated to his work. He helped me to getting a rental car and finished the work on time as promised. It wasn't cheap, the final payment, but based on what they did, it is w More

by PHILPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 15, 2021

I don't know. Too hard to ever reach anyone. Now I'm getting late payments reminders from my trade in and bad credit marks More

by STEVE@ALGER1.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel sales and Richard finance
January 12, 2021

Oscar Vegara is dedicated to the end! He makes sure your Oscar Vegara is dedicated to the end! He makes sure your car is serviced and job is completed! The mechanic & supervisor who stayed & helped me! More

by SASALVRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vegara, service manager & mechanic
Jan 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 12, 2021

I was offered to get the various package maintenance services but never offered me the regular oil change service until after I got asked for it. More

by RAYMUND_RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia
January 09, 2021

Overall pretty good services. I bought around 6 cars in the past 20 years with Claremont Toyota, not much complain so far with the services More

by SIAHIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Tarin
Jan 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615 Edit Response

January 08, 2021

Great service everyone is nice and friendly give you all the information you need to know and they do a great job giving you the best deal that they can More

by TRINO_PANDA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Santos
Jan 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615 Edit Response

January 07, 2021

There was no additional info re: 10 point safety check or tire pressure. Did they actually check my tire pressure and of so, did they correct it? More

by SALDANAJARHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no name
Jan 07, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 06, 2021

Valerie was super helpful, she made sure all works were done in a timely manner. She’s awesome, honestly and professionalism are always appreciated.thank you Valerie. More

by REDPILL2017
Recommend Dealer
Yes
Employees Worked With
Valerie
Jan 07, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 05, 2021

The Service Dept staff was knowledgeable and efficient....based on number vehicles in for service prompted a three hour plus wait, which prompted us to call for a ride! We appreciated the notif More

by JMWORTH7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Tarin in Service
Jan 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. If you please contact me via phone (909) 542.1615 and provide the vehicle information or your real name so I will make sure Phillip will fix the information about the miles, since this survey only provided me with your nickname, I will really appreciate that information We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

January 05, 2021

Candace is always extremely helpful and knowledgeable. Very satisfied with our service at Claremont Toyota . We will continue to service our Toyota’s here. Thank you Candace!!! More

by CHENTEP21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Jan 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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