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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews

3,090 Reviews of Claremont Toyota - Service Center

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June 29, 2023

Technician was cordial and helpful. However, when my car was ready I waited 40 minutes for my car to be brought to me. I was told they only had 1 person pulling cars but person decided More

by T.ARAIZA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Claremont Toyota responded

It's important that we are accommodating our guests in a timely manner and we're disappointed to see you had to wait this long for your vehicle. We will be sure to address this and make sure we are returning vehicles quicker at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 29, 2023

I had an issue with my 2022 Tacoma fenders. Zupe reached out to me and went above and beyond to take care of the problem. I’m a happy customer More

by SDREW04
Workmanship
Recommend Dealer
Yes
Employees Worked With
Zupe
Jul 01, 2023 -

Claremont Toyota responded

It's our pleasure to deliver 5-star service! Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 29, 2023

My problem was under warranty. I brought the car in one day an had to wait till the next day to find if it was warranted. More

by ALWAYSAMJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Claremont Toyota responded

We're so glad to hear your visit was a positive one! We hope your car is running like new! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 27, 2023

Everything was great except for the valet. Came off rude, or indifferent, like he was having a bad day. And they were way behind on bringing people their cars. Waited like 20 min my car. More

by Lou H
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar,
Jul 03, 2023 -

Claremont Toyota responded

Lou, We appreciate you bringing this to our attention. You should be receiving 5-star service from everybody here and we will be sure to address this properly. Thank you for sharing this and we look forward to providing you with better service at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 26, 2023

Preformed service on time while waiting. Great service, Richard from Rancho Cucamonga. Keep up the great service techs. More

by RPRAMIREZ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 27, 2023 -

Claremont Toyota responded

We're so happy to hear you enjoyed your service visit! Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 23, 2023

very good service. the sales and staff were very professional and did a great job. More

by GKAY91344
Recommend Dealer
Yes
Employees Worked With
celine mason, mo mostafa, ramiro ortiz
Jun 24, 2023 -

Claremont Toyota responded

We love your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 23, 2023

Very nice people working at this TOYOTA, I am doing my Sienna's service here more. More

by RICOLI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scoot at Service Dept.
Jun 24, 2023 -

Claremont Toyota responded

Thank you for choosing us, Ricoli! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 22, 2023

Great staff and very good service. I don't take my vehicles anywhere else. Very trustworthy . More

by GBBSJOHN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phil ternan
Jun 24, 2023 -

Claremont Toyota responded

Thank you for trusting our team! We look forward to delivering nothing but quality service in the future! Until next time. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2023

Excellent work done and I was driven home while it was done and then picked up when it was finished. I really appreciated that. More

by DIXIEBEUTLER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bert Gonzales
Jun 24, 2023 -

Claremont Toyota responded

Thank you, Dixie ! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2023

Service was great quick! The only thing was my washer fluid wasn’t topped off, hmmm? More

by ROSE43211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 22, 2023 -

Claremont Toyota responded

Rose, We're happy to see you received prompt service. It's important we are providing accurate service, which is why we appreciate the heads up regarding the washer fluid. We will be sure to address this with our team and make sure that it is topped off at your next visit. We hope your vehicle is treating you well and we look forward to providing you with the 5-star service you deserve next time. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Jun 24, 2023 -

ROSE43211 responded

Thank you, I’m hoping all my fluids are topped off next time we bring both vehicles! Tacoma 2022 and RAV4 XLE Hybrid 2022. Grace Munoz and Jimmy Schwartz

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