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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews

3,090 Reviews of Claremont Toyota - Service Center

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June 14, 2023

Oscar greet me. Made sure my vehicle was done on time. Willing to come back. More

by FREDDY9093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jun 19, 2023 -

Claremont Toyota responded

Thank you, Freddy! We're lucky to have Oscar on our team, and so glad he delivered a quality experience! Regards, Customer Relations Team guestrelations@claremonttoyota.com - 909-625-1500

June 14, 2023

Over 2 hours for a simple oil change even WITH an appointment. Naw. Never again More

by KENREASMOM2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 14, 2023 -

Claremont Toyota responded

We appreciate both your patience and your feedback. Your time is valuable and we must be completing basic services in a more timely manner. We will be using this as a learning opportunity and we look forward to providing you with more prompt service at your next visit. Should you like to discuss your experience here any further, please don't hesitate to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2023

I brought my 2022 4Runner for an oil change and I was not satisfied with the service. I picked up my car and drove away. Minutes later I noticed black grease on my passenger seat, door handle, and the fron More

by THEGOA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 15, 2023 -

Claremont Toyota responded

We're very discouraged to see that you were dissatisfied with your recent service visit and you've not heard back from us. Please contact us at your earliest convenience, as we'd like to discuss your visit with you in much greater detail. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 10, 2023

excellent customer service. very great at communication and help with special offers on services I had done. More

by BLUEBIRD_IN_MY_SKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Jun 13, 2023 -

Claremont Toyota responded

We take pride in providing quality service and we're happy to see you received just that. Thank you for both your business and your review and we look forward to taking care of all your future vehicle needs. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 09, 2023

The service is always good, all of the employees are very friendly and helpful with any questions or concerns. More

by JACQUELINEMEJIA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Orozco
Jun 09, 2023 -

Claremont Toyota responded

Jacqueline, We're happy to see you always receive 5-star service here and we appreciate you being part of our Claremont Toyota Family. Thank you for this great review and we look forward to continuing to work together for years to come. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 08, 2023

I had my car serviced by Luis Macias last year. He was friendly, understanding, and chatted with my dad and I while going over our service options. Service doesn't get any better than this guy. Tha More

by CODENWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macias from Service Department
Jun 09, 2023 -

Claremont Toyota responded

Luis is awesome and it's no surprise that he provided both you and your dad with a 5-star service experience. We appreciate you stopping by and sharing this. Should you or your dad have any questions about anything, please don't hesitate to let us or Luis know. You're family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 07, 2023

Professional dealership qualities and human concerns got there customers and future service to others as potential customers More

by MARTINEZCHARLES868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Martinez
Jun 07, 2023 -

Claremont Toyota responded

Hi Charles, We work hard to provide our guests with quality service and we're happy to see that you receive just that. Thank you for this positive feedback and we hope to provide you with this same 5-star service again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Jun 08, 2023 -

MARTINEZCHARLES868 responded

All Toyota Claremont sales personnel are very professional and I realize that in it self is no easy task. Sincerely Charles Martinez

June 07, 2023

Danny was a great help of service! They served a well attitude. Would highly recommend going back to Danny. More

by CASSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 07, 2023 -

Claremont Toyota responded

Hi Cassandra, Danny's a great asset to us here and always takes care of our valued customers. We'll be sure to share this 5-star review with him and we can't wait to see you here again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 07, 2023

Waiting room decent little to cold for me . Staff is nice very helpful. I would get service here again. Service provider Ozzie is very nice More

by SYTYKE10@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie
Jun 08, 2023 -

Claremont Toyota responded

We're happy that overall you were satisfied with your experience. We appreciate your feedback regarding the temperature of the waiting room and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 07, 2023

No complaints about the last service However, I was referred to Kevin Alvarez to schedule another repair and I have left 2 messages for Kevin. However, Kevin has not returned my calls! More

by LSALA814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jun 08, 2023 -

Claremont Toyota responded

Thank you for bringing this to our attention. If you've still not heard back from Kevin, please contact us and we'd be happy to assist you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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