Clark-Knapp Honda - Service Center

Great customer service. Poor quality on actual MECHANIC’s work. . Job left incomplete had to return to dealer to complete work. No adjustments offered after second visit. MECHANIC’s work. . Job left incomplete had to return to dealer to complete work. No adjustments offered after second visit. More

Julie was very fast and eager at my oil change appointment. Thumbs up! I have an appointment on. Friday with Mr. Galvan for a different issue. We will see them. appointment. Thumbs up! I have an appointment on. Friday with Mr. Galvan for a different issue. We will see them. More

Always attentive to problem described and explains work done to address issue being serviced.Always friendly and helpful and goes beyond what is necessary to satisfy the customer done to address issue being serviced.Always friendly and helpful and goes beyond what is necessary to satisfy the customer More

The service department has been outstanding. I have taken my new Honda to get and get the oil change for over a year now and I have experience excellent service. my new Honda to get and get the oil change for over a year now and I have experience excellent service. More

Try calling for the service supervisor and left message he never returned my calls ,I had to call him again and his service was not good at all , he just gave me excuses and he was no help at all ,So I try he never returned my calls ,I had to call him again and his service was not good at all , he just gave me excuses and he was no help at all ,So I try calling is his supervisor and the it was same thing he never call me back until now. so I took my CRV to Gilman at San Benito man their service was great and their response was quick plus they were so helpful!!! More

Clark Knapp Honda best Honda dealer in RGV Great service! Fast and easy with no hassle! Lydia is a great member of the Clark Knapp Honda team always making sure my car is right and ready for th Great service! Fast and easy with no hassle! Lydia is a great member of the Clark Knapp Honda team always making sure my car is right and ready for the road. More

Rip offs Clark Knapp Honda Service Department are thief's I took my 2012 Honda civic in because my seat belt was jamming. They told me they needed to run a dia Clark Knapp Honda Service Department are thief's I took my 2012 Honda civic in because my seat belt was jamming. They told me they needed to run a diagnostic test for $200.00 to see what the problem was. Don't ever take your vehicle there. These guys are just out to make a buck! More

Took car in for A/C repair. They repaired the A/C. Tried to sell me a timing belt and water pump package that is required at 100K miles for about $700. I had this package installed previously at anot Tried to sell me a timing belt and water pump package that is required at 100K miles for about $700. I had this package installed previously at another dealer. Service manager said they don't subscribe to the Honda database system so they were not aware of the previous repair. The cost of the repair seemed to be on the high side for this area of the country. I noticed that fuel door was open when I picked up car. Next fillup resulted in 10 mpg instead of the normal 21 mpg that I get with this car. I calculate my mpg at every fillup. This also looks suspicious, but I do not have any proof, but I lost more than 5 gallons of gas somewhere. More

This is actually a follow up of a previouse criteque. my father in law is an older man that they took advantage of and then continued to take advantage of until we got involved. my father in law bought a ve father in law is an older man that they took advantage of and then continued to take advantage of until we got involved. my father in law bought a vehicle from there and had been there a few times as he has needed his vehicle serviced. since he bought the car there, they give free checkups or discount repair for the first so many miles... He dropped his car off for three days because it was overheating. He told them the problem and that he was hoping it just needed coolant, and after 3 days without a car they told him to come back and pick up his vehicle. When he went to pick it up he noticed that the problem hadn't been taken care of. He called the manager and told him that he dropped it off and that after they had it for 3 days they failed to do anything to fix it. He waited there as they filled it up with coolant (which in fact fixed the problem). He's an older gentleman that lives alone, not having a car for that amount of time is a hassle, especially when it's not necessary. As soon as the warranty runs out he will not be bringing the vehicle there ever again. More