Classic Buick GMC

David Selesky David was a pleasure to work with. He was trustworthy and informative and he made the car buying process very enjoyable. I highly recommend him and We David was a pleasure to work with. He was trustworthy and informative and he made the car buying process very enjoyable. I highly recommend him and West Point Buick! More

Smooth Process I want to first off thank CJ for making me and my wife Susan feel like part of the team once again. He was not a pushy salesman like most but very pat I want to first off thank CJ for making me and my wife Susan feel like part of the team once again. He was not a pushy salesman like most but very patient and understanding our needs. We normall purchase Chevrolet vehicle but our sons suggested the GMC Yukon this time around and CJ made sure we understood the differences in upgrades we are getting with the Yukon Denali. We are completely happy with our purchase and will recommend West Point to anyone we know. More

Excellent customer service I can't say enough good things about the customer service provided to me by David Selesky. He made car buying easy! Will be back. I can't say enough good things about the customer service provided to me by David Selesky. He made car buying easy! Will be back. More

Everyone was great! From Daniel helping us as soon as we got there. Even when we were signing. Everything was very pleasurable. We will definitely going back. From Daniel helping us as soon as we got there. Even when we were signing. Everything was very pleasurable. We will definitely going back. More

Great services Very good service. Everybody eager to help. Mostly bilingual makes easy for me.every body very nice. Easy to negotiate with and fast.Recommend to anyo Very good service. Everybody eager to help. Mostly bilingual makes easy for me.every body very nice. Easy to negotiate with and fast.Recommend to anyone. More

great job westpoint Nate and the rest of the team at Westpoint gmc did a great job helping in my search for a new vehicle. Tjanks to everybody involved Nate and the rest of the team at Westpoint gmc did a great job helping in my search for a new vehicle. Tjanks to everybody involved More

Vehicle purchase Great experience, purchasing my first vehicle at West Point dealership. Very helpful and friendly costumer service. Would recommend to anyone and ever Great experience, purchasing my first vehicle at West Point dealership. Very helpful and friendly costumer service. Would recommend to anyone and everyone CJ was great and took his time explaining everything!!! More

Professional and attentive Mehran Abedini was very helpful in getting me in a 2016 Cadillac XTS after my 2013 XTS was totaled by a careless driver. I love the premium trim in my Mehran Abedini was very helpful in getting me in a 2016 Cadillac XTS after my 2013 XTS was totaled by a careless driver. I love the premium trim in my never XTS. Thank you Mehran and West Point. More

Nate Natanson is an All Star Good morning - Having been in sales for 25 years and appreciate honesty and integrity, Nate Natanson and Chris Scott (Finance) are both 5 star all st Good morning - Having been in sales for 25 years and appreciate honesty and integrity, Nate Natanson and Chris Scott (Finance) are both 5 star all stars. My fiancée and I scheduled an appointment to look at a Terrain that was advertised on the internet. We were assigned to James Reeves. We did the test drive and James explained about the car and the rebate specials that GMC was offering. James explained about the trade in rebate among others. Once we finished the test drive and was back in his office, I was very direct with my questions. I could use an employee discount code, and asked if both could be used, or if internet pricing was better or employee code better to use to purchase the vehicle. After, a few keystrokes by James, I was told I could not use both employee and internet in conjunction with one another, and that internet pricing was better. OK, store that answer for the moment. It mentioned rebate for financing; I asked about any pre payment penalty since GMC interest rates are not competitive. He stated no pre payment penalty but preferred that loan was kept in place for 4 months so yall don't get dinged for early payoff. (Like I am worried about yall's bottom line). After some more direct questions, James left the office to go get trade in value on old vehicle and to consult with Brian Sommerfelt. James brought back a deal sheet upon his return. 1st line item was your junk $399 insurance policy. I asked specifically if this was mandatory, not once, not twice but three times. The answer from James was " well I have bought it on my 3 cars I have purchased here, and the sales rep next door has bought it on his 2 and so on" So I asked again, is it mandatory, no response. I asked my fiancée is I was speaking in English or French as James had yet to answer that simple question. I looked James in the eyes and asked a third time, and to this day, he cannot and has not answered that simple question. So we go to trade in value, and there is no additional rebate for doing the trade in. I asked where it was, and he said you don't get both trade in and the trade in rebate. He didnt have the financing rebate on there either. He then asked for employee discount code (remember James said internet pricing was better and that I could not use both) and I asked why he needed it. He stated that WestPoint gets rebates for using code I asked if those rebates flowed down to me, and he said no. So I reminded him of his answer which one was better, internet or employee code, and he said employee code. I asked if I could use both and he said no. So why would he ask for code now? At this point we had been LIED to enough. I asked for his business card, and he refused to give it to me, and I told him we were leaving, and I didnt appreciate being lied to multiple times. Keep in mind Jmes still had our keys and car. WE moved to the lobby. After 15 minutes of waiting in lobby, like this deal could be saved, Brian comes out. He start saying how he thinks we are $500 a part, and I said no we are not. I said keys and car NOW, we are leaving. I explained the situation since I have a witness and stated that James repeated lied to us, and refused to give business card and we were leaving. I can go somewhere else and get a better deal ALWAYS. Another 10 minutes to bring car up and leave. Nate called the next morning and apologized for the way we were treated. Finally an honest man at your dealership. Come to find out the $399 insurance policy is a junk fee and is not mandatory, or maybe it was just waived. Ohh and we get the trade in rebate on top of trade in and we get the financing rebate and we can use internet pricing with employee discount. The service department took 3 times to get all of the work done on the car. That is unacceptable. The finance gentleman, Chris Scott is awesome as well. Nate and Chris gets 5 stars. I will refer people to Nate specifically for an honest straight forward pleasant car buying experience. Its unfortunate that I have to put a 1 star for James and Brian, neither of them deserve the 1 star. If James was working for my company, I would have fired him on the spot or when I found out what had transpired. He lacks the honest and integrity to be a janitor at my company More

New Car We purchased our second vehicle from Mark Minnis at West Point Buick . The service is always outstanding. They are very helpful , fast and friendly. We purchased our second vehicle from Mark Minnis at West Point Buick . The service is always outstanding. They are very helpful , fast and friendly. We were so happy with the first Buick Encore we purchased in 2016 that we purchased at 2019 Buick Encore . Mark was very responsive to all our questions and concerns. The customer service has always been outstanding!! I would highly recommend Mark and all the associates at West Point Buick. More