Classic Buick GMC

Purchasing My Daughter's First Car Amanda was very polite when I called and express my desire to purchase a Encore. She called several times to ensure that the dealership could meet our Amanda was very polite when I called and express my desire to purchase a Encore. She called several times to ensure that the dealership could meet our expectations. Upon arriving she made my family and I feel welcome woth no pressure to buy anything and work to get the best offer we could get. More

Love the Car Not in Love with Dealership We went in on a Wednesday at 11am. We were hardly greeted by the person at the desk who was just staring at her phone. It took forever to find a sales We went in on a Wednesday at 11am. We were hardly greeted by the person at the desk who was just staring at her phone. It took forever to find a salesperson when usually they are readily available. The entire process took way too long as it was 4 and half hours from the time we arrived to leaving. This is unacceptable for an off peak time. We were never greeted or spoken to by a sales manager until we walked out the door and he quickly got up to shake a hand. Our sales guy did fine and the finance department person we had did a great job. The person who helped get the car setup for us was also knowledgeable and friendly. We love the vehicle but aren’t in love with the dealership. We have had much better car buying experiences at other brand dealerships that don’t claim to be luxury. I will probably only use this dealership again or recommend based on proximity. More

Perfect Customer Service I wish I could right a book about West Point Buick GMC and CJ but that still wouldn't be long enough on how I feel about the service I received on pur I wish I could right a book about West Point Buick GMC and CJ but that still wouldn't be long enough on how I feel about the service I received on purchasing my first new vehicle. I want to thank the whole staff for an outstanding job on making me feel they wanted my business and for doing our their way on making sure I felt wanted as a customer. Thanks again everyone and I'm loving my new GMC!!! More

Warranty work on my 2013 Terrain. They were very responsive and professional. Tom Ryan was very helpful and clear in his explanation of the warranty service done. Also showed me some They were very responsive and professional. Tom Ryan was very helpful and clear in his explanation of the warranty service done. Also showed me some additional options without high pressure. I will definitely go back for regular service. The pricing quoted was very competitive. I felt confident dealing with them. More

Service I always come to this location for car service with Tom Ryan and he’s always very nice and helpful!! Gets me in and out as quick as possible! They do I always come to this location for car service with Tom Ryan and he’s always very nice and helpful!! Gets me in and out as quick as possible! They do great work! I highly recommend this dealership! More

Thank Y'all! Every time that I come in for corrective or preventative maintenance on my GMC, Tom Ryan delivers friendly and fast customer service (which is rare t Every time that I come in for corrective or preventative maintenance on my GMC, Tom Ryan delivers friendly and fast customer service (which is rare these days). More

Great service Always so helpful when I need something checked out on my car. Tom Ryan was super friendly and knew exactly what my car needed. I come back here whene Always so helpful when I need something checked out on my car. Tom Ryan was super friendly and knew exactly what my car needed. I come back here whenever I need a check up!! I recommend this dealership to everyone. More

Great Service Great service. Tom was very responsive, attentive and helpful in his approach. Would recommend. Provided great advice and did not feel like he was try Great service. Tom was very responsive, attentive and helpful in his approach. Would recommend. Provided great advice and did not feel like he was trying to take advantage. More

Good experience Mehran was a great sales representative. Very attentive and did not pressure the sale. David Le was also very helpful and explained everything in a pr Mehran was a great sales representative. Very attentive and did not pressure the sale. David Le was also very helpful and explained everything in a professional manner. More

Great service Took my vehicle in and was greeted right away. Service was performed correctly and quickly. Noel did a great job. I will be back for sure. Took my vehicle in and was greeted right away. Service was performed correctly and quickly. Noel did a great job. I will be back for sure. More