Classic Buick GMC

Visit James at West Point Buick GMC James was veryhelpful and knowledgeable. He was patient and answered all of our questions regarding the vehicles we were interested in. All employees James was veryhelpful and knowledgeable. He was patient and answered all of our questions regarding the vehicles we were interested in. All employees that assisted with the purchase of our new Buick were friendly and made us feel welcomed. More

Preowned Car Shopping Shopped so many places for preowned vehicles made me want to quit the buying process due to the stereotype of dishonest dealers and private owners cam Shopped so many places for preowned vehicles made me want to quit the buying process due to the stereotype of dishonest dealers and private owners came true. That is before getting a call from. Dave Edmunds at West Point Buick’s preowned vehicle Dept. Dave answered all my questions and concerns with buying from the Houston area and about the vehicle itself. The vehicle was clean and ready for me when scheduling a test drive. Car buying can be a lengthy processes but Dave and the folks at West Point checked in with me during the waiting process. They also gave me a fair trade-in value for my vehicle which I hadn’t planned to sell. The negative to this transaction is that I verbally declined any warranty but see that during the process, the finance person signed me to a $399 Protection Plus warranty. Not good for their finance person. Thank you DaveE for the nicely kept car, smooth process, and full tank of gas for my journey back to Austin. More

Awesome service Seem less service, made appointment on line, services advisor was very courteous and knowledgeable on the needs of my Denali, they not only delivered Seem less service, made appointment on line, services advisor was very courteous and knowledgeable on the needs of my Denali, they not only delivered my truck on the promised time but they also washed it for me More

Friendly and helpful Really enjoyed my experience at West Point Buick GMC! Mohammed was very helpful and he made buying my Denali smooth and easy. I would highly recommend Really enjoyed my experience at West Point Buick GMC! Mohammed was very helpful and he made buying my Denali smooth and easy. I would highly recommend West Point Buick! I would also like to thank Chris Poulos and Brian Sommerfelt for all of their time and help in marking this a wonderful experience! More

Fast, Easy and Excellent!!! I was looking for an SUV. I never owned a Buick or G.M.C. I have always brought Nissan's. Saw the commercials and made the phone call. Within a couple I was looking for an SUV. I never owned a Buick or G.M.C. I have always brought Nissan's. Saw the commercials and made the phone call. Within a couple of hours, Mr. Nelson called me to tell me to pick up my new SUV! I Love my New Encore! Proud to be in the Buick Family! Special Thanks to Mr. Nelson for assisting me on my purchase! More

Outstanding Customer Service I normally only write a review if I had a bad experience but felt it the service I received at WestPoint GMC warranted a comment. When I first arriv I normally only write a review if I had a bad experience but felt it the service I received at WestPoint GMC warranted a comment. When I first arrived very early in the morning for scheduled routine service on my 2016 Buick Regal I was warmly greeted by the Service Manager (Steve Quezada). He offered me a warm cup of hot chocolate (because I am Mormon and don't drink caffeine) and I appreciated his remembering that. After telling him that my car was making a sound that could only be described as sounding like a Moose that had gotten his testicles caught on barb wire (don't ask how I know what that sounds like) and also the car emitting an odd but slightly arousing smell of burnt rubber did he inform me a recent recall with those exact issues and he would have my Regal out with repairs with 45 days. He offered me the use of a new loaner car. I can't say enough about the "Good People" at WestPoint GMC and the excellent job they do! More

Great Service WESTPOINT BUICK GMC- Great Service, no pressure, came in for oil change. Brett was great, very professional, I will recommend this dealership to my fa WESTPOINT BUICK GMC- Great Service, no pressure, came in for oil change. Brett was great, very professional, I will recommend this dealership to my family and friends More

Service, and professional treatment of customers In Dealing with Mike Drummands sales, we experienced the best treatment we’ve ever received at any car dealership. He made sure all questions were ans In Dealing with Mike Drummands sales, we experienced the best treatment we’ve ever received at any car dealership. He made sure all questions were answered and made sure we would be happy with the vehicle we chose. He didn’t hesitate to fix everything we asked about before we closed the deal. Even ordered things for the controls and sending to our house. Full tank of fuel, and turned on star and Sirius on there dime. Will return for furture deals. More

Easy and Pleasant Experience Today we took delivery of our new 2018 GMC Acadia Denali. Every step here at West Point has been easy! Thanks, Chris Jones for your patience as we Today we took delivery of our new 2018 GMC Acadia Denali. Every step here at West Point has been easy! Thanks, Chris Jones for your patience as we located the right car for us. More