Classic Buick GMC

Customer service was excellent! The purchasing experience was great too. Daniel my sales person was very helpful and helped me find exactly what I was looking for. He was very com The purchasing experience was great too. Daniel my sales person was very helpful and helped me find exactly what I was looking for. He was very compassionate and made sure he took care of all my needs. More

From sales to finance departments the experience was top shelf! Purchase of a vehicle in under 45 minutes shelf! Purchase of a vehicle in under 45 minutes More

Great customer service. Joshua helped me a lot to be able to get a great deal. Joshua helped me a lot to be able to get a great deal. More

Overall happy with the purchase. Felt little pushy to buy other warranties that we were not interested in. Felt little pushy to buy other warranties that we were not interested in. More

Danial was very good Did not pressure me and worked thru my questions and concerns my questions and concerns More

From start to finish, they fed me Lies the whole time. First one started when I called in to see if the vehicle was available. They say “Yes when can you come down and see it?” We confirmed the car code t First one started when I called in to see if the vehicle was available. They say “Yes when can you come down and see it?” We confirmed the car code to make sure we were talking about the same vehicle and scheduled a time for me to visit. I drove two hours to Houston to see it the next day. Upon arriving there, they said the vehicle we discussed isn’t going to arrive until later that day. So we agreed to test drive a vehicle of a similar trim. After the test drive, We confirmed that I was interested in the vehicle and would like to purchase it once it arrived. They said “it’ll arrive here in the next couple hours. Why don’t we get the paperwork going?” Then they proceeded to show me on their Computer screen where the vehicle was located in Houston. It looked like it was a few blocks away, so we got the paperwork going. During the paperwork, I attempted several times to omit out of the Classic Protection Package and was told they cannot sell the vehicle without it (Found out later Through their finance agent that my sales rep lied yet again). After completing the paperwork and going through the financing, they told me that the vehicle isn’t gonna show up today and that it’ll be tomorrow. Long story short, they did that to me for 4 more days telling me that the vehicle “will be in tomorrow”, while not returning my phone calls and texts. This whole event cost me personal business and way too much time. I will never go back there and I will guide as many people as I can from that location. More

Camil is one of the best sales man I dealt in years, great service , smooth process and after purchased follow up! Hands down one of the great Sales Man great service , smooth process and after purchased follow up! Hands down one of the great Sales Man More

Daniel and Pedro were very kind and made the process straightforward for a first time buyer. straightforward for a first time buyer. More

The Elite team was great to work with, Ahd was very helpful and president on getting us there. This whole process took 4 hours to drive off the lot. The lady that gave us the keys and went over the fi helpful and president on getting us there. This whole process took 4 hours to drive off the lot. The lady that gave us the keys and went over the final inspection was VERY helpful on explaining everything about the truck. More

Been waiting all day for a call back about a payoff question. Simple question, but no one is ever available to answer it question. Simple question, but no one is ever available to answer it More