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Classic Buick GMC

Houston, TX

4.7
2,741 Reviews
Welcome to Classic Elite Buick GMC, your premier destination for the largest selection of new and used Buick and GMC vehicles in the greater Houston area. Conveniently located along the I-10 corridor, we proudly offer a vast inventory, including popular models like the GMC Sierra 1500 and 2500HD, GMC Yukon and Yukon XL, GMC Terrain, and GMC Acadia. Discover Buick models such as the Envista, Encore GX, Envision, and the spacious seven-passenger Enclave. We also feature a comprehensive range of fleet and commercial trucks to meet all your business needs. Whether you're looking for a new or used vehicle, our goal is to fulfill your automotive needs while providing excellent savings opportunities through our specials. Explore our diverse selection of SUVs, trucks, and cars that fit any budget. Visit Classic Elite Buick GMC for unparalleled customer service and the perfect vehicle to suit your lifestyle.
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16835 Katy Fwy

Houston, TX

77094

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Showing 2,741 reviews

January 17, 2024

Outstanding very kind and pleasant employee's Always respectable and caring about they work. On' customer Vehicles" Thank you all. More

by harrisonmatlockkarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian Etter, Marilyn Hernandez, Louba Igor
Feb 14, 2024 -

Classic Buick GMC responded

Our employees take pride in providing outstanding service and caring for your vehicles as if they were their own. Thank you for recognizing their kindness and dedication. We appreciate your support and look forward to serving you again in the future!

January 15, 2024

Helpful friendly people , clean showroom, good coffee and cold water available. Mark was not pressuring and answered my questions easily. Even though I wasn’t looking to buy this trip I was in having m More

by randyatwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Minnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Classic Buick GMC responded

Mark's approach reflects our commitment to providing informative and pressure-free experiences. If we can be of any assistance down the road, please don't hesitate to reach out. You're always welcome at Classic ELITE Buick GMC!

January 12, 2024

Talk about the most incredible customer ! !!!!!( you just don’t see anymore!) Iris, Mark angel Pedro were absolutely phenomenal From start to finish, everything was streamline communication e More

by kayces10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Minnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iris, Tim Cheng, Angel Nino
Feb 14, 2024 -

Classic Buick GMC responded

Absolutely outstanding! Thanks for recognizing the dedication of our team. We're not just another dealership; we're here to redefine your expectations and make every interaction unforgettable. Looking forward to exceeding your expectations time and time again!

January 11, 2024

Good customer service. Friendly people to take care of you. Good reception area for waiting. All around pleasant experience. More

by olivecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, service rep, cashiers
Feb 14, 2024 -

Classic Buick GMC responded

Glad to hear you had a pleasant experience! Our team takes pride in ensuring your visit is exceptional. Thanks for choosing us, and we look forward to serving you again in the future!

January 09, 2024

Austin was my sales rep and he was very good. Lanh was the finance mgr and was also good. Nelson found the canyon Denali I was looking for and got me into the store quick so grateful for that. Fr More

by jglopez.195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanh and Austin, Nelson Campos
Feb 14, 2024 -

Classic Buick GMC responded

While we're pleased to hear that Austin and Lanh provided good service, we apologize for any inconvenience you may have experienced. Your detailed feedback is invaluable, and we're grateful for the opportunity to address your concerns as we're always committed to improving our processes for our customers. If there's anything we can do to address your concerns, please don't hesitate to reach out to us at TiffanyandJeff@classicelite.com.

January 09, 2024

Thank for a great job, you have a great team my wife she is very happy with her truck and my also very happy that I don’t her something is wrong with the truck. More

by Jesus Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cheng
Feb 14, 2024 -

Classic Buick GMC responded

We're over the moon to hear that your wife is delighted with her truck, and even happier to know that it's keeping both of you worry-free. Our team is absolutely thrilled to have been a part of making that happen. Here's to the many miles ahead!

January 06, 2024

Great service, Carlos was awesome! I was on a very strict 3 hour time limit and Carlos was very understanding and quick on his feet. All the paperwork, trade in value, discussions were More

by melvinduran2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Feb 14, 2024 -

Classic Buick GMC responded

We're thrilled to hear about your positive experience with Carlos! It's fantastic that he was able to work within your time constraints and ensure everything ran smoothly. Efficiency is key, and we're delighted to have exceeded your expectations. We look forward to welcoming you back down the road!

January 06, 2024

This is the best dealer I worked with. Mr Damonte, the sale person who greeted and worked with me, he is the best one with knowledge, understanding what i need for. More

by Howard Mai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DaMonte, John Rodkey
Feb 14, 2024 -

Classic Buick GMC responded

We're absolutely delighted that you had such a positive experience with us, and we're honored to have Maurice as part of our team. His knowledge and understanding truly shine, and we're thrilled he could assist you in finding exactly what you needed. Thanks for choosing us, and here's to many more miles together!

January 04, 2024

My visit was great. Bill was very helpful and kept in touch throughout the service. More

by marthaboettcher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schofield
Feb 14, 2024 -

Classic Buick GMC responded

It's wonderful to hear about your great visit! Bill takes pride in providing helpful service and ensuring your needs are met. Thanks for choosing Classic ELITE Buick GMC, and we look forward to serving you again in the future!

January 04, 2024

Great service and friendly reps to great you when you arrive. Always try to get you taken care of as soon a they can. More

by Harley5269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, and both cashiers
Feb 14, 2024 -

Classic Buick GMC responded

What a delight to hear about your experience! Our team is dedicated to providing not just great service, but a warm and welcoming atmosphere from the moment you arrive. We understand the importance of your time and always strive to prioritize your needs as swiftly as possible. Thank you for choosing us—Classic ELITE Buick GMC is honored to be your destination for exceptional care.

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