Classic Buick GMC

Unorganized, and tried to be smart and give a low-ball offer on my trade. The car was not at the dealership, even though I called hours prior to confirm and scheduled an appointment, then I went with th offer on my trade. The car was not at the dealership, even though I called hours prior to confirm and scheduled an appointment, then I went with the sales person to their other location at Highway 6 where he was told the car was, but again it wasn't, then we had to drive to the 3rd location to finally find the vehicle after an hour. Then the appraisal offer on my trade in was ridiculous! The first appraisal was so off that it was disrespectful, I had to really call out that it was an outrage that had lost my entire morning there to receive such ridiculous offer. For your reference it started at 8k and we ended up closing at 14k. That type of difference leads me to believe that the process is intended to catch uninformed people, but it's a pure disrespect to customers. My review of the sales process and trade in negotiation and organization is a -5 out of 5. There won't be a next time to me! They need to cut the xx on appraisals and give their customers a fair trade in appraisal instead of low balling people like they were idiots. If it wasn't a car that my wife really liked, I would have walked away and told them the truth they need to hear. More

Marilyn helped me to secure my new truck. Thank you Marilyn excellent salesmanship!!! I will be doing business with solely you in the near future with my son, family and friends Thank you Marilyn excellent salesmanship!!! I will be doing business with solely you in the near future with my son, family and friends More

Marilyn was very helpful in showing me the car I inquired about (Buick Envista) and we test drove and discussed the different features i with each of the 3 models. about (Buick Envista) and we test drove and discussed the different features i with each of the 3 models. More

All of the service advisors are great and very knowledgeable. I have a a great experience with all of your advisors as well as the service technicians. knowledgeable. I have a a great experience with all of your advisors as well as the service technicians. More

Team is very professional they satisfied all costumers necessaries super friendly staff I definitely come back again necessaries super friendly staff I definitely come back again More

Had a great experience. Loved the price and service. Would recommend the dealer to a friend. Loved the price and service. Would recommend the dealer to a friend. More

Entire sales process was great. Marilyn made the whole process seamless. Thanks for the help! Marilyn made the whole process seamless. Thanks for the help! More

Service writer Roy was very attentive and helpfull with issue He moved quickly and kept me informed about statis ! Appreciate His attentive behavior!! issue He moved quickly and kept me informed about statis ! Appreciate His attentive behavior!! More

I appreciate the staff they all were helpful and respectful. I woods recommend others to go there and walk out satisfied respectful. I woods recommend others to go there and walk out satisfied More

Kind understanding & a pleasure doing business with the group! Didn’t have the 2 keys but kindly made it right after a week. group! Didn’t have the 2 keys but kindly made it right after a week. More