269 Reviews of Classic Buick GMC - Service Center
Anthony was rude and condescending, I’d been waiting and when he finally got around to waiting on me I tried to tell him what the truck was in for, he shut me down told me “I’m not interested in what happen when he finally got around to waiting on me I tried to tell him what the truck was in for, he shut me down told me “I’m not interested in what happened before today.” He then proceeded to condescend, when I told him not to talk to me that way he told me I could wait for someone else. Anthony then proceeded to ask me why my vehicle was there. I told him you weren’t interested when I was trying to tell you. My truck was in last week and they told me it had been repaired, went in to look and it wasn’t fixed. Had to bring the truck in again to get it fixed and on their time table. I’m without my truck and bringing it in again at their convenience and get hit with an attitude. More
I made an appointment the day before and next day they attended me as soon. I arrive. It was an excellent service and they got me out on time. attended me as soon. I arrive. It was an excellent service and they got me out on time. More
The service department takes the time to understand and repair the issues with the vehicle. The service advisors seem to care that you the customer are taken care of to the best of their ability. repair the issues with the vehicle. The service advisors seem to care that you the customer are taken care of to the best of their ability. More
Marilyn did an excellent job… From scheduling to the day of service, she was very friendly and very professional… Service was quick and appreciated… Thank you .. of service, she was very friendly and very professional… Service was quick and appreciated… Thank you .. More
My experience was outstanding all in part to my initial and only interaction with my Service Advisor Marilyn Hernandez. Her ability to communicate with me regarding the situation and required service neede and only interaction with my Service Advisor Marilyn Hernandez. Her ability to communicate with me regarding the situation and required service needed on my vehicle was refreshing. You have gained a new customer. It was honestly a pleasure to have my vehicle serviced at your dealership. More
Excellent transaction! Job was completed before the time Marilyn promised! The entire team was better than great! Job was completed before the time Marilyn promised! The entire team was better than great! More
5 stars all the way! Service advisor Steven and the techs did and amazing job and got my truck back on the road in a short amount of time! Service advisor Steven and the techs did and amazing job and got my truck back on the road in a short amount of time! More
Brian service manager, best customer service. I have ever received thanks for everything service department one of the best I have ever received thanks for everything service department one of the best More