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Bill Schoenfeld
Bill Schoenfeld at Classic Buick GMC

Bill Schoenfeld

Service Advisor

Classic Buick GMC

16835 Katy Fwy
Houston, TX 77094

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Bill Schoenfeld

July 29, 2026

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Employee Rating

We have bought several vehicles from this dealership and are satisfied. Yes we are satisfied. . More

by dramirez492
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Recommend Dealer
Yes

Other Employees Tagged: Pedro Lopez, Mustafa Maani, Kenny Pan, Khanh Vu

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January 31, 2026

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Special shout out to Bill, my service representative for his assistance keeping me notified with updates. More

by ceeldridge0717
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Service Time
Service Communication
Recommend Dealer
Yes
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January 10, 2026

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What a great experience! Very exceptional for a dealership. The communication from Bill was excellent ! He came me informed through out the repair process! The technician t More

by Jimnoblitt
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Service Time
Service Communication
Recommend Dealer
Yes
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January 05, 2026

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My service advisor for years, Bill Schoenfeld consistently gives the best service. His communication and thoroughness is exceptional. He is what keeps me coming back. More

by micheledissinger
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Service Time
Service Communication
Recommend Dealer
Yes
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January 01, 2026

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The customer service was really good. Everyone was polite soon as I got there I was helped. I did not have to wait. I was very satisfied. More

by Tnttdot
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 02, 2026

Classic Buick GMC responded

Thank you so much for your great review! we look forward to serving you in the future

December 25, 2025

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everything went smoothly, including unexpectedly having to delay car retrieval for several days following shop time More

by tdkliewer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Classic Buick GMC responded

Thank you for your awesome review!!

November 26, 2025

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Friendly Professional always on time. Highly recommend this excellent service department to any Buick owner More

by georgiannmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Glaspie, Jimmy Laguna, Anthony Gagliano, Jeff Huynh, Kelsey Garland, Roy Busby , Ebun Eze, Jessica Marin, Jasmine Villatoro

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Jan 02, 2026

Classic Buick GMC responded

Thank you for your great review! We look forward to assisting you in the future

October 13, 2025

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Most professional service I have ever encountered. The Service department is very communicative and upfront with costs. More

by ghenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marilyn Hernandez

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Oct 17, 2025

Classic Buick GMC responded

Thank you! We're honored to be the most professional service you've encountered. Glad our Service team’s clear communication and upfront pricing stood out. We appreciate you noticing and are here anytime you need us.

October 04, 2025

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The service & attention I received was excellent. I would definitely buy my next vehicle again from them. More

by hotshot472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Glaspie, Anthony Gagliano, Holly Widman, Jeff Huynh, Kelsey Garland, Khanh Vu, Roy Busby , Jessica Marin, Steven Stacy

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September 09, 2025

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Excellent service by all staff. Renewed my trust in auto dealers. Very satisfied with one service. More

by dshaink
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Glaspie

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