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Classic Cadillac
Mentor, OH
403 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 403 reviews
April 14, 2026
Everyone was friendly and polite and was knowledgeable about what was to take place, keep up the good work about what was to take place, keep up the good work More
by uherron
Verified CustomerApril 11, 2026
Matt Kunsman and the service department provided exceptional service for us on multiple occasions! We had several issues and Matt and his team resolved each and every one. exceptional service for us on multiple occasions! We had several issues and Matt and his team resolved each and every one. More
by scott.honess
Employees Worked With
Rich Yamamoto
April 10, 2026
The service department has great customer service. On time. Answer my questions in a manner I can understand. Very helpful. On time. Answer my questions in a manner I can understand. Very helpful. More
by joanjochumins
April 08, 2026
I have experienced great service from the personal once the miscommunication of the parts required for my repair was achieved. The service personal demonstrated great professionalism. . the miscommunication of the parts required for my repair was achieved. The service personal demonstrated great professionalism. . More
by RFGIELING
March 22, 2026
Everyone I worked with thought my purchase was so friendly, knowledgeable, and helpful in every way possible! Gloria was hands down the best salesperson I’ve ever worked with in my life. I never felt friendly, knowledgeable, and helpful in every way possible! Gloria was hands down the best salesperson I’ve ever worked with in my life. I never felt pressured and I truly felt like she had my best interest in mind from the very beginning. Also, Bri from finance was incredibly knowledgeable and made me feel very confident and comfortable in such a big purchase! She took her time to answer every question I had, and made everything very clear throughout the entire process! Due to these two people and their fantastic customer service, I will recommend Classic Cadillac to everyone I know! More
by eddiekoshar
Employees Worked With
Gloria, Brianna Skrtic
March 20, 2026
Easy peasy. Classic picked up on schedule and did complete update on the electric Lyriq very timely. Returned the car clearer and all updates timely. Classic picked up on schedule and did complete update on the electric Lyriq very timely. Returned the car clearer and all updates timely. More
by tje
March 16, 2026
Very nice experience. All employees in the service department were very helpful. My loaner car was great. All employees in the service department were very helpful. My loaner car was great. More
by rsdibbs
Employees Worked With
