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Classic Cadillac
Mentor, OH
235 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 235 reviews
July 16, 2025
Matt was very friendly & explained the process quite clearly. The waiting area was clean & cozy. The repair on my car was done in the estimated time given. Check out was quick. I got my car back clean clearly. The waiting area was clean & cozy. The repair on my car was done in the estimated time given. Check out was quick. I got my car back clean & backed up to leave. More
by rwbiats
Verified CustomerEmployees Worked With
Matt
July 15, 2025
I had an excellent experience dealing with Don and the Classic Cadillac team. I travelled a good distance to purchase a car and the entire experience was smooth and professional start to finish. Classic Cadillac team. I travelled a good distance to purchase a car and the entire experience was smooth and professional start to finish. More
by PINHOJ
Employees Worked With
Don Ashba
July 11, 2025
Love the service center, but I was kind of forgotten and was there 3.5 hours for an oil change. However, they did not charge me for the service. I appreciate that. I understand sometimes there may be a lac was there 3.5 hours for an oil change. However, they did not charge me for the service. I appreciate that. I understand sometimes there may be a lack of communication in providing services. Tom is great and Matt was very nice. Great guys. More
by GSRAIA
Employees Worked With
Tom and Matt
July 09, 2025
I dont like writing reviews, so this is a very very stupid thing for me stupid thing for me More
by george_brun
July 09, 2025
The process picking out a car and the assistance in getting the deal done was a great experience from the Sales Person, Sales Manager and Service Team. Great job by everyone involved. getting the deal done was a great experience from the Sales Person, Sales Manager and Service Team. Great job by everyone involved. More
by timsatterfield
July 03, 2025
Always @ wonderful experience. Efficient and friendly. Tom has always been my “ my go to guy” Ed is my favorite mechanic too Efficient and friendly. Tom has always been my “ my go to guy” Ed is my favorite mechanic too More
by MTOOCH
Employees Worked With
May 24, 2025
Great sales staff and great customer service. All questions were answered and the staff made sure that you had a very good understanding of all the answer. All questions were answered and the staff made sure that you had a very good understanding of all the answer. More
by howard0217
Employees Worked With
There were many and all did a great job.
May 14, 2025
Awesome experience! Classic is a great organization. Easy purchase of new SUV. Looking for a new vehicle for my wife now at Classic. Classic is a great organization. Easy purchase of new SUV. Looking for a new vehicle for my wife now at Classic. More
by nicanla1
Employees Worked With
Tim Bennett
