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Classic Cadillac
Mentor, OH
376 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 376 reviews
January 13, 2026
Their was a technical issue with the Caddilac your team fixed the problem thus far . fixed the problem thus far . More
by bdavenportoh
Verified Customer
January 08, 2026
Classic Cadillac excel in customer service. I have owned several vehicles and never have I encountered the friendly service and professionalism I consistently receive from their service departm I have owned several vehicles and never have I encountered the friendly service and professionalism I consistently receive from their service department staff and leadership (Tom is a gem). They go above and beyond my expectations each time they are servicing my vehicle. I recommend them regularly. More
by Jessica Snow
Employees Worked With
Tom Hardman
January 05, 2026
Matt in the service department took great care of my car. He was very professional always very courteous and a whole service department was fantastic. I’ve been a customer for a long time. He was very professional always very courteous and a whole service department was fantastic. I’ve been a customer for a long time. More
by ward1251
Employees Worked With
Matt in service dept
January 05, 2026
These people are Genuine, the sales manager Peter is awesome and the sales Brianna feel like old friends. awesome and the sales Brianna feel like old friends. More
by jackibooms
Employees Worked With
January 01, 2026
Great communication and very up front. The process was easy and everyone was very helpful. The customer service was great and I couldn’t ask for anything more. The process was easy and everyone was very helpful. The customer service was great and I couldn’t ask for anything more. More
by kimlink
Employees Worked With
Nick Waterbury
