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Classic Cadillac
Mentor, OH
513 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 513 reviews
Verified Customer
October 17, 2026
Tom is always kind and goes above and beyond for each and every customer. I’m not sure why he isn’t the service manager yet but he should be with how hard he work and how knowledgeable he is every customer. I’m not sure why he isn’t the service manager yet but he should be with how hard he work and how knowledgeable he is More
by kelly.divito17
October 16, 2026
Oil change and tire rotation was done correctly . I took my Genesis GV80 for the same service with bad results. They did not rotate the tiers at all . I marked them before. Also oil filter was not ch I took my Genesis GV80 for the same service with bad results. They did not rotate the tiers at all . I marked them before. Also oil filter was not changed . I marked old filter before service. That BAD service was Classic Genesis. Cadillac service very good. More
by StrangTim24
October 15, 2026
Ask for the repairs and was surprised to learn they were under warranty the service took longer than I thought, otherwise ok under warranty the service took longer than I thought, otherwise ok More
by Duck
Employees Worked With
October 11, 2026
Everybody at this dealership was kind and courteous. There was no pushy sales tactics. No one tried to sell us anything extra. It was a very simple and straightforward transaction. We appreciated the di There was no pushy sales tactics. No one tried to sell us anything extra. It was a very simple and straightforward transaction. We appreciated the directness and honesty. More
by MB
Employees Worked With
Tim Bennett, Brianna Skrtic, Nick, Receprionist
October 11, 2026
I just bought my 10th Cadillac from this dealer , liked them all! Also great service! them all! Also great service! More
by judylenk558
Employees Worked With
October 03, 2026
Staff is great. This is my 5th vehicle from Classic. Tim, Mo and Nick have been awesome with all of my purchases. Thank you. This is my 5th vehicle from Classic. Tim, Mo and Nick have been awesome with all of my purchases. Thank you. More
by gjcoutris
September 27, 2026
Tom Harmon is great at his position. However I am totally turned off by everything Cadillac due to my very expensive multiple car troubles happening to my well cared for babied 2017 ATS However I am totally turned off by everything Cadillac due to my very expensive multiple car troubles happening to my well cared for babied 2017 ATS with 62K miles on it. This is our fourth Cadillac and we have finally learned our lesson. More
by LISANICHOLS913
Employees Worked With
Tom Harmon
September 27, 2026
Don Ashba was easy to work with. Knowledgeable, helpful, and overall great guy. The technical expert there is top notch, they got my car set up and ready quickly. Knowledgeable, helpful, and overall great guy. The technical expert there is top notch, they got my car set up and ready quickly. More
by MCarr
Employees Worked With
Don Ashba
