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Classic Cadillac
Mentor, OH
414 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 414 reviews
March 16, 2026
Very nice experience. All employees in the service department were very helpful. My loaner car was great. All employees in the service department were very helpful. My loaner car was great. More
by rsdibbs
Verified CustomerEmployees Worked With
February 24, 2026
Very happy with Sales and overall experience with the process. My biggest concern is with the 172 point inspection. I have concerns how those inspections were performed, for instance, as after only one process. My biggest concern is with the 172 point inspection. I have concerns how those inspections were performed, for instance, as after only one week after sale the wipers were not effective - not torn or damaged but just worn. I have a few other concerns regarding the certification process. However,, , so far dealings (with this dealership (Sales and Service) has been very positive More
by qaemmy
Employees Worked With
Don
February 19, 2026
They did a great job as always , not only changed the oil but rotated the tires and cleaned the car but rotated the tires and cleaned the car More
by TONY
February 17, 2026
It took 4 times of shopping at Classic since the early 90’s to find a salesman that listened to what WE wanted. Zack was great, not pushy like so many others we’ve talked too. The others that helped wit 90’s to find a salesman that listened to what WE wanted. Zack was great, not pushy like so many others we’ve talked too. The others that helped with finishing the sales were also wonderful. More
by rsdibbs
Employees Worked With
Nick, Bo
February 16, 2026
I had an absolutely great experience from the moment stepping in the door to the moment I left. Gloria took awesome care of me throughout the entire sale, no pressure with anything and was such a pleasu stepping in the door to the moment I left. Gloria took awesome care of me throughout the entire sale, no pressure with anything and was such a pleasure to work with. Bri from finance was a rockstar and made everything a breeze! And Aubrey did a great job overseeing the sale and helped when needed, also had good snacks :) I highly recommend stopping in! More
by ALEX.L.KENYON
Employees Worked With
Gloria, Bri, Aubrey
February 14, 2026
Everybody there is very friendly. But to have to wait an hour and 40 minutes for an oil change and tire rotation is ridiculous. And owning a Cadillac, I would really think that I woul But to have to wait an hour and 40 minutes for an oil change and tire rotation is ridiculous. And owning a Cadillac, I would really think that I would get it back looking beautiful. I had to take it through a car wash after it got washed there. It looked horrible. When I owned a BMW, I would get my car back looking amazing inside and out. I’ve never had that experience with Cadillac. More
by gccwines
Employees Worked With
Tom
February 14, 2026
Matt annd Tom are always professional and awesome to work with. Porter did a great job too! work with. Porter did a great job too! More
by TBLEICH0
