2,815 Reviews of Classic Sugar Land - Service Center
Friendly and care about customers. They took my car in ahead of time and performed the service I had requested. They were fast and thorough . They took my car in ahead of time and performed the service I had requested. They were fast and thorough . More
Top notch service from my advisor Mike Jones. From being stranded on the side of the freeway in the morning and helping me obtain a wrecker and getting my truck towed to classic all the way to ge From being stranded on the side of the freeway in the morning and helping me obtain a wrecker and getting my truck towed to classic all the way to getting my truck back to me and working order the same day. Thank you.! More
Not so good so far. Took my car in because the back-up camera was not working. I was told it would be ready on a Thursday, only to be told late that afternoon that the Took my car in because the back-up camera was not working. I was told it would be ready on a Thursday, only to be told late that afternoon that they did not have a part and would have to order it. I finally got it the following Monday, but only after complaining when they told me it would not be ready. I was also told the cost would be $600 at first, then $700 when they found another part they needed and when I showed up to pay it was $800. And the worst part is that 12 hours after picking it up, the camera stopped working again and now it is back in the shop. Story still in progress... More
Great service department! Jeff Russie, my service advisor is always helpful and communicative about the service needed and lower my costs to do it. Jeff Russie, my service advisor is always helpful and communicative about the service needed and lower my costs to do it. More
I booked a date but my mistake I arrived on the wrong date. Despite my mistake, the team still managed to schedule me into the service. Awesome team !!!!! date. Despite my mistake, the team still managed to schedule me into the service. Awesome team !!!!! More