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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,693 Reviews
Call Service Center (888) 306-4459

2,693 Reviews of Classic Sugar Land - Service Center

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January 29, 2024

Gilbert went above and beyond to make sure my truck got taken care of. Awesome customer service More

by lizethm15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

January 29, 2024

Customer service was horrible and no communication. They kept my car for two days without any communication, they didn’t even check my car. More

by cjhenry36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 491-9000 when you have a chance. Thank you, and we look forward to hearing from you.

January 29, 2024

I took my truck in for service Saturday morning with no appointment and was out in an hour! For being as busy as they were they were able to take care of my maintenance. More

by AF17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael. A
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Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2024

The service agent was awesome, he ensured that the work was done properly and in a timely manner. Excellent Customer Service!!! More

by gerrymen68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Sanchez
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

January 29, 2024

Great customer service and a place that I can recommend with family and close friends More

by dlsfprod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ríos
Report | Print
Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 27, 2024

Took my truck in for service on a Saturday morning without an appointment. I was out in an hour. Great service. More

by AF17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 27, 2024

I felt like it was quick and pleasant customer service at this location in Sugar Land Texas More

by Marlenehrebenar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

January 26, 2024

Have been a Classic Chevrolet client for over 20 years. Since our last purchase (2022 Silverado) we've had very good service with our truck. I would recommend anyone that's looking to buy a new or used ve More

by lrmppt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Jolley
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2024

Professional, experienced and customer oriented. Christ Hogan was my advisor and he delivered on all of his promises. I will highly recommend this repair shop to others. More

by hnewsome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hogan
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2024

Have leased or purchased several Auto from this location, have never had any problems with service or sales. I highly recommend this dealership to anyone. More

by omalarky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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