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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,693 Reviews

2,693 Reviews of Classic Sugar Land - Service Center

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January 25, 2024

I recently had my new car serviced and was honestly impressed and surprised by the attention I received. The service advisor was expecting me and I was even alittle late. I had a loaner vehicle and ret More

by rudyruiz07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 25, 2024

I made an appointment so everything was on time, and precise. A nice sitting area with coffee and tv was a bonus More

by Coreyshotlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 25, 2024

Unqualified technician severely damaged a 1000 mile vehicle. Poor customer interface on line. Very poor experience. More

by jimk1852
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garner Anderson
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Classic Elite Chevrolet Sugar Land (281) 491-9000

January 24, 2024

Gordon at Classic Chevrolet service center is awesome. Very professional and he is the associate I always go to when I have my vehicle serviced. More

by yeomansolution
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 24, 2024

They were kind enough to work me in for service without an appointment. Quick service and a good job. Very nice and helpful! More

by Trutouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

January 24, 2024

I have my 2023 Tahoe service there had to get a rental vehicle. And all of Houston shut down because of the freeze. They took good care of me. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 24, 2024

Great service and friendly staff plus comfortable waiting area and clean bathrooms and the convenience of having coffee and water available all the time More

by luis_2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

January 24, 2024

Classic Elite is a professional buisness that has been servicing my vehicles for years.They are friendly,honest & serve coffee & popcorn.. More

by aiacinsani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero, Devin Bodily
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 24, 2024

Scott, Gilbert is GREAT (enough said) and very kind with his communication. He’s respectful and responsive as well, but that goes without saying. So please keep him onboard, and other service representative More

by jwalk351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 24, 2024

Good service and pretty quick on time for the service cars are good too good place to go for car More

by rahimkaredia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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