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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,797 Reviews
Call Service Center (888) 306-4459

2,797 Reviews of Classic Sugar Land - Service Center

Sort by
September 27, 2023

Always excellent customer service. Carlos and Sanchez in the service department are always willing to assist us with any questions or concerns. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Sanchez, Gordon, Erma
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Sep 29, 2023 -

Classic Chevrolet Sugar Land responded

Marie, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 27, 2023

Excelente service and Quick service always Erik lazo his very professional and he is a nice person More

by elsultanmkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik lazo
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Sep 29, 2023 -

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 27, 2023

I am happy with the customer service rereceived every time I take my vehicle. Fast service. More

by s.ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2023 -

Classic Chevrolet Sugar Land responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

September 27, 2023

This was a very fast, efficient and helpful team that got me in and out courteously and quickly More

by sosoprettie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2023 -

Classic Chevrolet Sugar Land responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

September 27, 2023

The staff were very helpful, friendly, professional and knowledgeable! I so appreciate their kindness and promptness in getting my car to me fast! More

by mylane9913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad 5; Joy 5
Report | Print
Sep 30, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Sep 30, 2023 -

mylane9913 responded

I highly recommend Classic Chevrolet collision shop!

September 26, 2023

Mike Jones was great! He explained everything thoroughly. I waited for the service to be completed and it was finished quicker than I anticipated. I will definately bring More

by fasanomisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Report | Print
Sep 29, 2023 -

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 26, 2023

Calos Rios took fantastic care of me. If I could give him 6 stars I would. More

by haynesmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
Report | Print
Sep 29, 2023 -

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 26, 2023

I was coming from a previous dealership and have had multiple bad experiences there, but when I came to classic Thomas was very helpful. More

by Zachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Sep 29, 2023 -

Classic Chevrolet Sugar Land responded

We're glad to hear you found our staff so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

September 26, 2023

Keep customer in the loop on status of vehicle and let me know what else needed to be done More

by shannaseaholm2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erma
Report | Print
Sep 29, 2023 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 26, 2023

I still have a problem with my car. Mechanic or manager can’t feel or tell there is a problem. More

by rosiemarieplemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Rosiemarieplemons, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

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