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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,733 Reviews

2,733 Reviews of Classic Sugar Land - Service Center

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August 18, 2023

Initially I had an appointment at noon with another service advisor but after waiting for around 25 minutes, Chris Hogan ends up coming from his office and helping me. He apologized for the wait and en More

by Alondra A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
Aug 22, 2023 -

Classic Chevrolet Sugar Land responded

Alondra, we appreciate you taking the time to leave us this feedback. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2023

Service writer Jeff Russe is great. Staff is great. Had many great repairs made on time More

by tcloninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russe
Aug 22, 2023 -

Classic Chevrolet Sugar Land responded

Thank you so much for the positive review! We're glad to hear we delivered a great experience. If there's anything further we can do for you, we are happy to help!

August 18, 2023

When I arrived to drop off my truck I was greeted by Thomas Hlavinka he was very nice and informed me of my truck service process. Very helpful and professional. More

by tonyarmas64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2023

Excellent overall experience. The wait time was minimal. The service experience was excellent. I will be returning in the future. More

by jreagan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones - Service Dept.
Aug 22, 2023 -

Classic Chevrolet Sugar Land responded

Thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 18, 2023

Took my truck and quickly change the oil checked everything washed it for me and was ready to go. While I was there, a lady came in and brought me a breakfast taco nice treat. More

by kduplichan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

August 17, 2023

CLASSIC ELITE GOES ABOVE AND BEYOND MY EXPECTATIONS AND WE WILL NEVER WANT TO GO TO ANY OTHER SERVICE DEPTARTMENT FOR MY VEHICLE NEEDS. WE JUST LOVE CLASSIC ELITE CHEVROLET MICHAEL GUERRERO OUR SERVIC More

by mguerrero6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2023

Service was easy to find. They got me in and out of there. Easy to work with. More

by acicchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Aug 22, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2023

Classic Elite Chevrolet did a excellent job on my vehicle and finished ina timely fashion. More

by jiggajon24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2023

I really appreciate the professionalism and prompt response along with great service I get when I come in for my routine check up and maintenance. More

by gea6500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Sanchez
Aug 18, 2023 -

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

August 16, 2023

everything was fine but had to wait for 5 hours - oil change rotate tires nitrate air and 2 recalls ... More

by jmullan1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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