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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,693 Reviews

2,693 Reviews of Classic Sugar Land - Service Center

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July 20, 2023

I would like to thank Mike Jones, for OUTSTANDING SERVICE. If he tells you he call you he DID. He solve my issue with my brand new car thar we had for 2 years in TWO DAYS. Thank you Mike you are More

by nickygist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr MIKE JONES
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to Mike here at Classic Elite Chevrolet Sugar Land! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 20, 2023

Fast and friendly. Easy to locate at the dealer and relaxing waiting lounge. Awesome car wash More

by gerardo8470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Classic Chevrolet Sugar Land responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2023

My Truck was in your dealership for almost five days with the service adviser telling me lies about my Truck being ready the next day Mike Jones finally after me coming to the dealership and facing him on More

by calvinwhetstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Classic Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please get in touch with us at (281) 491-9000.

July 20, 2023

Service was great, fast, friendly and efficient. This is the best dealership I have ever been to. More

by opheliap7668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

We are so happy to read such a great review about Classic Elite Chevrolet Sugar Land! Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 20, 2023

The Service team was friendly and informative. Always happy to visit and have my truck serviced from Classic. More

by jamesabattles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2023

I purchased truck over a month ago and still not repaired correctly. I left the truck for a week and 1 thing was repaired, but an additional issue is there that wasn't there previously. More

by linitam20
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Renee
Aug 13, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working toward a resolution. Classic Elite Chevrolet Sugar Land (281) 491-9000

July 19, 2023

Service advisor was knowledgeable, helpful and considerate. Dealership service department was excellent. GMC should be proud More

by corareed79@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Margery Mara
Aug 13, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2023

1st time using your service department and it was a great experience.. I will be back More

by rnisivoccia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

July 19, 2023

the staff was very helpful and friendly , i been coming there for over 3 years and this is my second vehicles i purchased there and i appreciate the good customer service More

by andremayweather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2023

Professional service, Carlos is always helpful every time I bring my truck in for service. More

by bryan.curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Aug 13, 2023 -

Classic Chevrolet Sugar Land responded

Bryan, we're happy to hear you had such a positive experience with Carlos! Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

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